Customer reviews from Samsung US
Samsung - 32 The Frame Customizable Bezel - Modern Teak
Average customer rating
3.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
23
4 Stars
5
3 Stars
5
2 Stars
2
1 Star
21
29%of customers recommend this product.
(
8 out of
28)
Customer Reviews for Samsung - 32 The Frame Customizable Bezel - Modern Teak
Customer Rating
1
Easy install. Poor execution. Not worth it.
on August 23, 2023
Posted by: Angry Frank
from New York, NY
Images are photoshopped. The bezel is not as tight as depicted. It comes in 4 plastic pieces with magnets. Very easy to install, but also very easy to tell that it is 4 pieces.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Pro, Samsung Brand Ambassador, August 25, 2023
Angry Frank,
I'm sorry to hear that you're not completely satisfied with your Frame TV Bezel.
Please give us the opportunity to gather additional information from you to best assist with this. You can reach Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
I'm sorry to hear that you're not completely satisfied with your Frame TV Bezel.
Please give us the opportunity to gather additional information from you to best assist with this. You can reach Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
Written by a customer while visiting Samsung US
Customer Rating
1
Overpriced Junk
on January 10, 2023
Posted by: Mike
Outrageously overpriced for what it is It's not well made. It's just cheap plastic. The production quality is not great either. The corners do not line up properly. So you see a gap at each corner. It looks like just a cheap plastic picture frame.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Poor directions
on December 21, 2022
Posted by: Bode
Bought a black bevel frame and directions say they use clips and yet the magnet is supposed to be strong enough but it is not. No clips included and chat said no need for clips.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Flimsy plastic, corners snapped when installing
on November 22, 2022
Posted by: jp01
the corners didn't come together tightly so there was a visible gap at the seams. when using the cheap plastic corner piece to put together, the plastic snapped upon squeezing. looks nice, but not a sturdy "frame."
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible quality with limited replacement supply
on November 18, 2022
Posted by: jt29205
The corner clips that connect the bezel onto the TB broke during installation. The product is made from thin, plastic. Don’t waste your money, and if it is included for free during the order, don’t expect a nice product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Arrived broken
on July 22, 2022
Posted by: explosive0
from Houston
Frame is made of very thin plastic, and was almost impossible to get the corners to snap in place flush. Item also arrived completely broken, due to very thin nature of plastic.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Will never regret this purchase
on June 30, 2022
Posted by: Just an Honest person
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Everytime i come home to see this ! All i can do is smile and say yes just right ✅️
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Skeptical at first
on June 30, 2022
Posted by: Nekonya
from Tucson, AZ
[This review was collected as part of a promotion.] I bought this just on a whim not expecting much of anything. But I have to say I am very much wrong and I am so happy I bought it. The bezel really accents the picture perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US