Customer reviews from Staples
Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Average customer rating
4.2
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
65
4 Stars
17
3 Stars
8
2 Stars
7
1 Star
6
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Posted by: J.L.
Verified Purchase:Yes
This chair is of very good quality overall and the sale price was great. My main complaint is assembling it especially with the backrest which was a major pain.
Written by a customer while visiting Staples
Posted by: DIANA C.
Verified Purchase:Yes
A well built chair sits comfortably better than what we had found on other websites. And the price was right
Written by a customer while visiting Staples
Posted by: R.R.
Verified Purchase:Yes
This is by far the most comfortable chair I’ve ever had the pleasure to sit on. Everything about it is just perfect and it exceeded my expectations.
Written by a customer while visiting Staples
Posted by: Ashley S.
Verified Purchase:Yes
This chair was a terrible way to spend $300. I dont know what the people who left these good ratings were paid to do so but it is literally the worst chair I've ever sat in. "The Cadillac of chairs " someone called it. I dont know what Cadillacs they've been riding in but this one has caused me excruciating knee and hip pain. It rides so low to the ground that I felt like my knees were going to explode and when moving you feel like you're in a car with no shocks. Not sturdy not large person-friendly not tall person-friendly.
Written by a customer while visiting Staples
Posted by: Dean
Verified Purchase:Yes
This chair is heavy but comfortable for a bigger frame. At just over 6' tall and 300# this chair works for me. Well constructed and having arms that rotate up allow the chair to be pulled right to your desk.
Written by a customer while visiting Staples
Posted by: BEN B.
from Cincinnati
Verified Purchase:Yes
This has quickly turned into my main hangout chair in my lil studio apartment! Highly recommend I’m 6’2 350
Written by a customer while visiting Staples
Posted by: T.R.
Verified Purchase:Yes
Delivery was speedy and the chair was easy to assemble.
Written by a customer while visiting Staples
Posted by: Brian
Verified Purchase:Yes
I ordered this chair online and received quick delivery to my office. The box had clearly been opened before and was re-taped before I received it. I had a feeling that the chair sent to me may have been a returned item from another customer. Inside the box some of the bubble wrap and packaging material was torn strengthening my suspicion that this was a returned item. Upon inspection I found a gouge on the base near the edge where a wheel would be inserted. I repacked the chair back in the box and requested an exchange online. The same driver returned to my office the next day took the box with the damaged chair and delivered another. This box looked new and unopened so I felt pretty good. However as I was unpacking the box I discovered that one of the leather armrests had a hole in the very thin material. I really need a chair so I thought I might keep it even with the defect but then I realized that the hole is just going to get larger. So once again I packaged up the chair and requested another replacement online today. This has been a frustrating experience but at least the Staples return and exchange process is easy and quick. Quality control on this chair appears to be lacking by the manufacturer. Hopefully the third one will be free of defects. Two stars for now because the defects are cosmetic rather than functional (I haven’t even had a chance to try out the chair to review it’s function). Hopefully the third time is a charm…
Written by a customer while visiting Staples