Customer reviews from Staples
Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Average customer rating
4.2
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
67
4 Stars
17
3 Stars
9
2 Stars
8
1 Star
6
75%of customers recommend this product.
(
15 out of
20)
Customer Reviews for Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Posted by: Batman
Verified Purchase:Yes
Great chair for long duration at the desk with nice support for the lower back area and the arms of the chair fold up for closer access to the desk if needed.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: DAH
Verified Purchase:Yes
Somewhat led astray with the assembled floor model. Despite being for "Big & Tall," (for which signage was to obvious), my feet touched were squarely flat on the floor ---- I'm 5'9" --- and I thought "great!!" But when received and I assembled mine, I cannot put my feet flat and need a foot rest. Not a BIG deal, but as I said, the floor model was misleading. That said, a very comfortable chair so far, and assembly could not be easier.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
4
Almost perfect but a great chair for the money
on January 15, 2026
Posted by: Jose R.
Having done a lot of research on chairs this was the one that checked all of my boxes. It’s very cushy but also firm. Great wide seat and looks good. What’s preventing it from 5 stars is the back is a bit aggressive. Hopefully over time it flattens down a bit.
Written by a customer while visiting Staples
Customer Rating
1
Not Comfortable At All
on January 9, 2026
Posted by: Josh
I am 6'2" 275Lbs and the fact that this chair is targeted towards the Big and Tall crowd is ridiculous. I've had my chair for less than a day and regret the purchase entirely. The cushion is extremely shallow, which on its own is not entirely a deal breaker. The lumbar support is waaaaay to much and almost pushes you out of the already shallow cushion. This combination makes for an extremely uncomfortable experience. Do not waste your money.
Written by a customer while visiting Staples
Posted by: MC
Verified Purchase:Yes
Great office chair, very comfortable and adjustable
Written by a customer while visiting Staples
Posted by: Brian
Verified Purchase:Yes
Great chair overall. Good for tall people. I am 6'6" and this chair is comfortable for me. However, the chair arrived with a back/headrest that did not stay in position. It would just fall rather than staying at the position it was set to. On the positive side, Staples sent a replacement back piece very quickly and it now works as it should.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: CGR
Verified Purchase:Yes
The chair is already making a squeaky noise.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: JC
Verified Purchase:Yes
Big and comfortable. I am a bigger guy and this chair fits me nicely. Arms go up and recline is appropriately stiff.
Written by a customer while visiting Staples