Customer reviews from Staples
Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Average customer rating
4.2
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
65
4 Stars
17
3 Stars
8
2 Stars
7
1 Star
6
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Posted by: Kleen Air
Verified Purchase:Yes
Boss got jealous and had to get him one too.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Mike
Verified Purchase:Yes
Super comfy, large, a little less lumbar would be great
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Sandra
Verified Purchase:Yes
My grandson loves this chair, he is hopeful that this chair lasts forever.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Lisa
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality of the chair was awful. the chair lasted only 6 months.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: K. Sanders
Verified Purchase:Yes
This chair is Amazing and is so comfortable. I can sit in all day.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
3
Not so great
on February 26, 2026
Posted by: DallasGuy
I bought this in October 2025 and now in February 2026; four months into usage, the chair doesn't hold the weight anymore (I am 300lbs). It keeps sagging.. I will not recommend this chair to anyone...
Written by a customer while visiting Staples
Posted by: NC
Verified Purchase:Yes
Gave it 4 of 5 because I had to return the first one I put together due to hardware issues on the chair. Second one was put together easily. Chair is very comfortable. The lumbar is very strong especially for those with back problem. Overall I’m happy with my purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Dezy
Verified Purchase:Yes
The chair is huge and comfortable. Assembly instructions were very good.
Written by a customer while visiting Staples