Customer reviews from Staples
Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Average customer rating
4.2
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
67
4 Stars
17
3 Stars
9
2 Stars
8
1 Star
6
75%of customers recommend this product.
(
15 out of
20)
Customer Reviews for Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Customer Rating
5
Fabulous quality piece
on May 5, 2025
Posted by: EmilyB
from Vevay
[This review was collected as part of a promotion.] If I am at work I am parked at my desk the entire day. I started here 11 months ago and as it goes with new employees you end up with a lot of office equipment passed down from the previous person in your position. When I found this Executive Big & Tall office chair I was so ready for a supportive and comfortable seat and this delivered! Some features I love are the vented seat and backrest the adjustable height and armrests and the width of the seat. The leather is cool and appears to be higher quality that will last the life of the chair. I'm a larger person but nowhere near the weight capacity for the seat so I like to sit with my legs folded up and I still have plenty of space! If comfort for a long day at the desk is what you're looking for this chair is the equivalent of a recliner. In the off chance I work from home or take a vacation day my coworkers have a queue of who gets to use my chair when I'm gone! It has a pet name and we all love it. A couple of things to note this chair comes in a very large box and is approximately 70lbs. This is definitely something to consider if you have limited space or don't have someone to team lift with because that is almost a requirement for carrying the box this comes in. Although it says "partially assembled" it took the better part of an hour piecing this together. It is true however that the only tool needed to do so is a provided allen wrench. Instructions are very clear it's just a lot to put together. It is also a lot of chair for the average office cubicle. I would suspect this piece would be better suited for a larger executive office than a cubicle but I won't be giving it up any time soon.
Written by a customer while visiting Staples
Customer Rating
5
Amazingly comfortable
on May 4, 2025
Posted by: Ac32
[This review was collected as part of a promotion.] When I first received my package from UPS I was shocked how heavy the box was. This was my first indicator of the quality of this item. Assembly took my about an hour and a half and was pretty simple. The chair is made out of high quality upholstery and the seat has a unique pattern that allows for one of the most comfortable seats I've used. I like that the armrests are able to be lifted similar to a car which makes getting on and out of the seat simple even in tight spaces. The glide of the wheels are smooth and silent. I can rotate 360 degrees in the chair and the swivel is exceptionally smooth. Adjusting the seat to my needs is extremely simple. I'm only 5 foot 4 and the hight can be adjusted easily up or down to my needs. The craftsmanship on this item is superb and I'm happy to have such a comfortable place for my work day. Trust me this is the top of the line for office chairs. I'm so thankful Stellar panel asked me to test this product!
Written by a customer while visiting Staples
Customer Rating
5
Luxurious and comfortable
on May 4, 2025
Posted by: K.P.
from Apex
[This review was collected as part of a promotion.] This executive chair was very easy to assemble and was ready within 15 mins. It is definitely made for a larger person (both big and tall) and the seat is very accommodating. The material used to make this chair makes you feel like you are an executive indeed. It is easy to wipe clean and moves around like a breeze. I especially love the big base of the seat. You can add a massaging pad to it and not feel like it is taking up too much space.
Written by a customer while visiting Staples
Customer Rating
5
Luxurious Looking Sturdy Chair
on May 4, 2025
Posted by: K.L.
from Asheville
[This review was collected as part of a promotion.] I was honestly more impressed by this chair than I expected to be. The leather is buttery soft with a beautiful quilted design. There is ample padding which is supportive while having very little give when you sit. The overall construction of this chair is incredibly sturdy and is a dream for my both my husband and me who are each over 200 pounds. The levers make it easily customizable for each of us. It took 1 person about 30 minutes to assemble. The pieces of the chair are large so assembly would be easier with 2 people.
Written by a customer while visiting Staples
Customer Rating
5
Best chair I did not know I needed
on May 4, 2025
Posted by: Danni
from Newark
[This review was collected as part of a promotion.] When I tell you this chair has me floored (well not really because I'm "seated"...lol) it has me FLOORED. I swapped this chair in for the gaming chair I was using in my home office. The gaming chair was meh. This chair is like the throne my inner princess has always longed for...lol It's SUPER comfy the recline feature and movable arm rests are features I didn't know I needed but will now forever look for with future purchases. The seat is super wide and not restricting (I'm 5'6" and 260lbs for reference) and that's saying another since I have very wide hips and thighs. The adjustable headrest makes this seat comfortable for not only me but my 6'2" husband as well. It was also super easy to assemble. I wish all items came with the hardware separated by step (that was GENIUS by the way). Hands down the best office chair I've ever had the pleasure of sitting in. I wish I could give it 10 stars!!!
Written by a customer while visiting Staples
Posted by: LARRY B.
Verified Purchase:Yes
The seat is soft and thick. The chair is one of the best for sure. I would buy it again for sure.
Written by a customer while visiting Staples
Customer Rating
5
The best of all the chairs I tried.
on April 25, 2025
Posted by: Larry B.
It is so soft on my bottom I can not believe it. The other chairs I tried the cushions were weak. The chair is sturdy and strong.. I would buy this chair again for sure.
Written by a customer while visiting Staples
Customer Rating
5
Nice Chair
on April 22, 2025
Posted by: Matt
This chair is awesome for the price. I don’t think you will find a chair with 400lb capacity for this price. The chair is built very well even thought the seat arms back and base are a composite plastic. The chair assembly is straight forward and the parts are organized very well. It takes about 20-30 minutes to assemble by yourself at a relaxed pace. The chair is comfortable and controls are easy to reach. The folding arms are a plus for being able to push the chair in without hitting the desk or table. It rolls easily on the wheels. The seating and back surface seems to be of a quality material. Now for the little things I do not like about the chair but It isn’t a game changer and is not enough for me to give it a 4 star rating. I wish is would recline just a little more as I think they limited that to much. I also wish the seat height would go a little bit lower maybe 1/2 to 1”. Overall I give the chair a 4.5 star rating and I’m a very satisfied with my purchase. I hope it last as long as my other office chair. Only time will tell.
Written by a customer while visiting Staples