Customer reviews from Staples
Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Average customer rating
4.2
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
65
4 Stars
17
3 Stars
8
2 Stars
7
1 Star
6
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Customer Rating
5
Best chair I did not know I needed
on May 4, 2025
Posted by: Danni
from Newark
[This review was collected as part of a promotion.] When I tell you this chair has me floored (well not really because I'm "seated"...lol) it has me FLOORED. I swapped this chair in for the gaming chair I was using in my home office. The gaming chair was meh. This chair is like the throne my inner princess has always longed for...lol It's SUPER comfy the recline feature and movable arm rests are features I didn't know I needed but will now forever look for with future purchases. The seat is super wide and not restricting (I'm 5'6" and 260lbs for reference) and that's saying another since I have very wide hips and thighs. The adjustable headrest makes this seat comfortable for not only me but my 6'2" husband as well. It was also super easy to assemble. I wish all items came with the hardware separated by step (that was GENIUS by the way). Hands down the best office chair I've ever had the pleasure of sitting in. I wish I could give it 10 stars!!!
Written by a customer while visiting Staples
Posted by: LARRY B.
Verified Purchase:Yes
The seat is soft and thick. The chair is one of the best for sure. I would buy it again for sure.
Written by a customer while visiting Staples
Customer Rating
5
The best of all the chairs I tried.
on April 25, 2025
Posted by: Larry B.
It is so soft on my bottom I can not believe it. The other chairs I tried the cushions were weak. The chair is sturdy and strong.. I would buy this chair again for sure.
Written by a customer while visiting Staples
Customer Rating
5
Nice Chair
on April 22, 2025
Posted by: Matt
This chair is awesome for the price. I don’t think you will find a chair with 400lb capacity for this price. The chair is built very well even thought the seat arms back and base are a composite plastic. The chair assembly is straight forward and the parts are organized very well. It takes about 20-30 minutes to assemble by yourself at a relaxed pace. The chair is comfortable and controls are easy to reach. The folding arms are a plus for being able to push the chair in without hitting the desk or table. It rolls easily on the wheels. The seating and back surface seems to be of a quality material. Now for the little things I do not like about the chair but It isn’t a game changer and is not enough for me to give it a 4 star rating. I wish is would recline just a little more as I think they limited that to much. I also wish the seat height would go a little bit lower maybe 1/2 to 1”. Overall I give the chair a 4.5 star rating and I’m a very satisfied with my purchase. I hope it last as long as my other office chair. Only time will tell.
Written by a customer while visiting Staples
Posted by: DAVID P.
Verified Purchase:Yes
The chair was super easy to build. It was one of the easiest I've ever assembled. Once it was done it does seem like the gas cylinder isn't suited for a heavy user. I keep thinking its losing its seal slowly. The chair is comfortable though and I like being able to have goof lower back support and a comfy seat.
Written by a customer while visiting Staples
Posted by: GIUSEPPE M.
Verified Purchase:Yes
Chair was for the most part easy to build. So far it has been comfortable to sit in and extremely convenient for me to operate during work. I put 4 stars because I've only had the chair a week.
Written by a customer while visiting Staples
Posted by: IVONNE C.
Verified Purchase:Yes
I've had 2 Lockland chairs and they've always broken within the year (Not sure how I'm way under the max weight capacity) and they wil always break with the screws coming off the side. This one however seems like a significant upgrade and is much more comfortable and sturdy. Will update review if any issues occur with the chair.
Written by a customer while visiting Staples