Customer reviews from Staples
Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Average customer rating
4.2
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
67
4 Stars
17
3 Stars
9
2 Stars
8
1 Star
6
75%of customers recommend this product.
(
15 out of
20)
Customer Reviews for Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Customer Rating
4
Comfy
on May 8, 2025
Posted by: J.B.
from Saratoga Springs
[This review was collected as part of a promotion.] Got this chair for my husband who uses this for his office chair and gaming chair so he can easily spend 10 hours in it. The bottom cushion is very soft and comfortable. It's very well made great quality and he expects it to last a lot longer than most other chairs he's bought. He is 6'1" and about 270 lbs and he finds it very comfortable and actually fits him. The one thing he would change is that he does wish it offered more lumbar support (he has a bad back so this might just be a him problem) and so he uses a small pillow behind his back to help. Overall great chair would definitely recommend!
Written by a customer while visiting Staples
Customer Rating
5
Comfortable for the big and tall
on May 7, 2025
Posted by: Moodlette
from Coffeen
[This review was collected as part of a promotion.] Wow this chair was easy to setup. It took my husband about 20 minutes of the box. He is a big man at 6'1 320 lbs and he looks small in it! The fabric seems well made and is cushioned in the right places with the right balance of firmness and softness. It adjusts nicely and doesn't jar you when doing so. He has room on both sides and sits very comfortably. It does spin very freely and doesn't squeak. Our toddler tested out the spinning feature thoroughly and was adamant that she should continue her testing. The only thing we didn't like about it was the parts that look chrome are actually plastic. Other then that for the price and comfort this is a great chair!
Written by a customer while visiting Staples
Customer Rating
4
Big and comfy
on May 7, 2025
Posted by: D.R.
from Pleasant Prairie
[This review was collected as part of a promotion.] This chair has lots of cushion to be nice and comfy. I appreciate the lumbar support on the back of the chair. It is wider than regular office chairs to accommodate wide hips. I would reccomend building it in the room that you will use it in though. My husband built it in the livingroom and it was a bit of a squeeze to get it into my office but the arms held up fine with no scratches. You can move the arms up out of the way of your hips if that is needed. Looks nice and sleek. The back is stationary I would prefer a back that would move as well. But overall a good sturdy office chair.
Written by a customer while visiting Staples
Customer Rating
5
Great Upgrade
on May 7, 2025
Posted by: M.K.
from Newport Beach
[This review was collected as part of a promotion.] I needed a chair upgrade to work from home and this was a great selection. The assembly instructions were mostly easy to follow and I appreciated that the parts were separated into different packaging based on what assembly step they applied to. The chair itself is bigger than I expected and very comfortable. I appreciate the amount of padding throughout the chair. I also like that the head rest is extendable upward while being wide so that it extends across the width of the chair rather than only being in the middle. Overall the chair works great for me and I'm very happy with it. A couple considerations for others: First from what I can tell most aspects of the chair seem to be adjustable except for the height of the arm rests. The arm rest height works well for me but I don't see a way to adjust it and the design does not seem to allow for it. If that is a part of the chair you often need to adjust to your body you might want to try out the chair before purchasing it to make sure the size fits for you. Second consider assembling the chair in the room you will use it. I assembled it in a different room and it almost did not fit through the door when fully assembled. Third while the assembly went mostly smooth the screw holes for the side attachments to the seat and back did not seem to line up at one point. It eventually worked out when attaching the screws very loosely until all the screws are in before tightening them; when the instructions mention not to tighten the screws completely if you have difficulty putting the pieces together take the instruction even further by barely connecting the screws for everything to fit before tightening.
Written by a customer while visiting Staples
Customer Rating
4
Glitter Glue and Great Support
on May 7, 2025
Posted by: R.B.
from Dearborn Heights
[This review was collected as part of a promotion.] I have been needing a new craft chair for some time and I think I've found the one! I received a Cricut for Christmas and have been taking over the kitchen table....my back and tailbone were not happy with this and so I now have a desk station with this chair that will let me create all my crafting chaos for hours on end! Pros: - high weight limit - wide seating - Support Cons - wide seat takes up more space and smaller desks may not fit it well - very heavy especially for unboxing Overall I would recommend this chair and am happy with it to.this point. I haven't been able to use it for long enough to speak on longevity of chair material but I will updated with that and pictures (out of town and don't have pictures on me!)
Written by a customer while visiting Staples
Customer Rating
3
Nice chair BUT too big for me
on May 7, 2025
Posted by: K.M.
from West Newton
[This review was collected as part of a promotion.] If you’re in the market for a large plush chair this one might be just what you’re looking for. The fabric feels soft and luxurious to the touch yet still offers a good amount of support. I do wonder if it might get a bit warm in hotter weather but overall it's very comfortable. Assembly was pretty straightforward—I was able to do it on my own without much trouble. One feature I really appreciate is the adjustability. The chair can be customized in several ways including armrests that slide back. That could be especially helpful if you have wider hips or want easier access from the side. That said I do wish the armrests had even more range of motion. One drawback for me personally was the height. Even at the lowest setting the chair felt a bit too tall—when I sat all the way back my feet barely touched the floor (for reference I'm 5'4"). That might not be an issue for everyone but it’s something to keep in mind depending on your height.
Written by a customer while visiting Staples
Customer Rating
2
Office Lounging
on May 6, 2025
Posted by: J.L.
from Columbia
[This review was collected as part of a promotion.] At first glance this chair looked good the material was decent quality and it seemed very sturdy. It was certainly made for the big and tall! My husband is 6’2” and his feet didn’t rest firmly on the floor. He is 220lbs and felt that the chair supported his weight well however was not designed to be ergonomic for doing computer work. The headrest adjusted up and down but also needed a tilt to support the headrest while looking at a computer screen. The armrests can be up or down but nothing in between and are much too wide to support the arms when typing. The seat back had a position that was much too relaxed for doing actual work. This chair was a miss for us when it comes to an office chair for working but would be great if you’re looking to do some office lounging!
Written by a customer while visiting Staples
Customer Rating
4
Large and comfy chair
on May 6, 2025
Posted by: LuluMay
from East Amherst
[This review was collected as part of a promotion.] The Randolph Executive Big and Tall Chair is a great option for anyone looking to blend comfort with functionality. This chair doesn’t just look the part—it delivers. From the first sit generous cushioning and ergonomic design hug your frame (big or small) and keep your bottom firmly in place even during long work sessions. Its wide seat and high back offer excellent support while the smooth-rolling casters make maneuvering around your office effortless. It’s cozy sturdy and feels built to last. Just a small con however. The tilt lever on the side which is supposed to control the recline function can be frustratingly recalcitrant. While the rest of the chair responds to your needs with ease this one feature seems to have a mind of its own—sometimes refusing to engage or disengage without a fight. It’s a minor gripe in the grand scheme but it’s enough to make you pause when you go to lean back. That said the Randolph remains a top-notch choice for comfort and performance in the realm of executive office chairs.
Written by a customer while visiting Staples