Customer reviews from Staples
Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Average customer rating
4.2
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
65
4 Stars
17
3 Stars
8
2 Stars
7
1 Star
6
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Staples - Randolph Ergonomic Bonded Leather Executive Big & Tall Chair, 400 lb. Capacity - Black
Customer Rating
5
Big and comfy
on May 9, 2025
Posted by: M.M.
[This review was collected as part of a promotion.] This is the best computer chair I have ever had. I am a heavier person and I have struggled to find one that holds up like this does. Taking it out of the box and putting it together took about 20 minutes. It did take two people to hold it up while placing the bolts as it is heavy. But once it was together it’s been a breeze to adjust the supportive fit and height that I need. The chair rolls smoothly across the floor and it is super comfortable to sit in. I have the support I need with a bad back and hip problems. The material is very soft to the touch and has held up to my dog and kids with no wear and tear. If you are in the market for a new chair I highly recommend this one!! You will not be disappointed.
Written by a customer while visiting Staples
Customer Rating
4
Comfy
on May 8, 2025
Posted by: J.B.
from Saratoga Springs
[This review was collected as part of a promotion.] Got this chair for my husband who uses this for his office chair and gaming chair so he can easily spend 10 hours in it. The bottom cushion is very soft and comfortable. It's very well made great quality and he expects it to last a lot longer than most other chairs he's bought. He is 6'1" and about 270 lbs and he finds it very comfortable and actually fits him. The one thing he would change is that he does wish it offered more lumbar support (he has a bad back so this might just be a him problem) and so he uses a small pillow behind his back to help. Overall great chair would definitely recommend!
Written by a customer while visiting Staples
Customer Rating
4
Big and comfy
on May 8, 2025
Posted by: dvwfarms
from Gallatin
[This review was collected as part of a promotion.] The Executive Big and Tall Chair has been a great addition to our home office space. Sometimes I work from home my family homeschools and my wife crafts all at the same desk area so having a comfortable place to sit is important. The lumbar support in this chair is more than we could’ve asked for it really is great. The material is soft but easy to wipe up as well. It was easy to assemble and took me about a total of 25 mins to do the whole thing. What I like most about the chair is how comfortable and supportive it is. It’s the chair I never knew I needed in my home office area!
Written by a customer while visiting Staples
Customer Rating
5
Big COMFY Chair
on May 8, 2025
Posted by: Pretty shoes
from Canton
[This review was collected as part of a promotion.] First things first This Chair is massive ( perfect for my 300 lb self). Assembly is super easy and instructions were great. This chair is seriously comfortable The thicker… dense (but not hard) padding is a dream for sitting and working for 10+ hours working from home. The higher quality material breaths and doesn’t stick to your legs( no sweating here). Quality materials are evident in the construction and sturdier than any other office chair I have sat in. The only drawback I had with adjustability is even at 6’ tall it’s a hair too high with the arm rests to fit at my desk… on a plus side the arm rest do fold up and it allows me to scoot up further. The extendable head rest makes the chair so much nicer to sit in and lean back for a supported break. The best feature has to be the flip up arm rests… makes room for blankets when it’s chilly in my office. Second best feature is the wide seat it’s seriously spacious and made for a normal bottom without squeezing you into a chair.
Written by a customer while visiting Staples
Customer Rating
5
Big chair Big comfort
on May 8, 2025
Posted by: J.T.
from Riverside
[This review was collected as part of a promotion.] My husband and I both have larger builds and this chair was a breath of fresh air. He is 5’11” and is built widest in his shoulders and belly. I am 5’6” and have pretty wide hips and thighs. Each of us usually press up against the arm rests in office chairs but in this one there was room to spare. The chair has thick padding that doesn’t flatten easily. It was actually padded enough that my feet struggled a little to reach the ground flat. We really liked how the adjustment levers were easy to reach. Usually they’re tucked way under the chair and with a larger frame can be hard (and risky) to reach. The adjustable head is also nice but it only adjust up or down no tilt. It was easy for one person to assemble but is quite heavy compared to most chairs. It rolls and swivels nicely but with how wide it is you may be best off building it in the room it will stay in. Fortunately we have wider hallways and were able to roll it into our home office but it was a close fit. Also keep in mind compact desks may be challenging to accommodate this chair’s dimensions. Overall we’re very happy with the chair. A month in we both use it regularly and haven’t noticed any compressing of the padding or obvious wear.
Written by a customer while visiting Staples
Customer Rating
5
Great Upgrade
on May 7, 2025
Posted by: M.K.
from Newport Beach
[This review was collected as part of a promotion.] I needed a chair upgrade to work from home and this was a great selection. The assembly instructions were mostly easy to follow and I appreciated that the parts were separated into different packaging based on what assembly step they applied to. The chair itself is bigger than I expected and very comfortable. I appreciate the amount of padding throughout the chair. I also like that the head rest is extendable upward while being wide so that it extends across the width of the chair rather than only being in the middle. Overall the chair works great for me and I'm very happy with it. A couple considerations for others: First from what I can tell most aspects of the chair seem to be adjustable except for the height of the arm rests. The arm rest height works well for me but I don't see a way to adjust it and the design does not seem to allow for it. If that is a part of the chair you often need to adjust to your body you might want to try out the chair before purchasing it to make sure the size fits for you. Second consider assembling the chair in the room you will use it. I assembled it in a different room and it almost did not fit through the door when fully assembled. Third while the assembly went mostly smooth the screw holes for the side attachments to the seat and back did not seem to line up at one point. It eventually worked out when attaching the screws very loosely until all the screws are in before tightening them; when the instructions mention not to tighten the screws completely if you have difficulty putting the pieces together take the instruction even further by barely connecting the screws for everything to fit before tightening.
Written by a customer while visiting Staples
Customer Rating
4
Glitter Glue and Great Support
on May 7, 2025
Posted by: R.B.
from Dearborn Heights
[This review was collected as part of a promotion.] I have been needing a new craft chair for some time and I think I've found the one! I received a Cricut for Christmas and have been taking over the kitchen table....my back and tailbone were not happy with this and so I now have a desk station with this chair that will let me create all my crafting chaos for hours on end! Pros: - high weight limit - wide seating - Support Cons - wide seat takes up more space and smaller desks may not fit it well - very heavy especially for unboxing Overall I would recommend this chair and am happy with it to.this point. I haven't been able to use it for long enough to speak on longevity of chair material but I will updated with that and pictures (out of town and don't have pictures on me!)
Written by a customer while visiting Staples
Customer Rating
3
Nice chair BUT too big for me
on May 7, 2025
Posted by: K.M.
from West Newton
[This review was collected as part of a promotion.] If you’re in the market for a large plush chair this one might be just what you’re looking for. The fabric feels soft and luxurious to the touch yet still offers a good amount of support. I do wonder if it might get a bit warm in hotter weather but overall it's very comfortable. Assembly was pretty straightforward—I was able to do it on my own without much trouble. One feature I really appreciate is the adjustability. The chair can be customized in several ways including armrests that slide back. That could be especially helpful if you have wider hips or want easier access from the side. That said I do wish the armrests had even more range of motion. One drawback for me personally was the height. Even at the lowest setting the chair felt a bit too tall—when I sat all the way back my feet barely touched the floor (for reference I'm 5'4"). That might not be an issue for everyone but it’s something to keep in mind depending on your height.
Written by a customer while visiting Staples