It's easy to assemble even if you're not handy. Very comfortable and the back and neck support is great. I sat in this in the store and ordered online because the price was significantly less. Only had it a couple weeks but I'm happy so far.
I would have given it 5 stars but the headrest is weird. It tends to push your head forward awkwardly making it uncomfortable so I got rid of the headrest. Otherwise I like the rest of the chair.
Love the chair! Great support and rather cozy. Finally a chair that fits an average sized woman... in stead of a tall stalky man like the rest of the chairs are built.
I bought this for my son who's previous desk chair was starting to fall apart. This chair feels like it's much better quality and like it will hold up better. My son says he loves it and it's comfortable!