Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5
(11,979 Reviews)
Rating breakdown 11,979 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
79 out of
105)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
4
on June 27, 2019
Posted by: J.C.
This was a replacement. It took me a while to get to the right person but when I did they got the replacement to me right away. The chair is comfortable. But the cylinder doesn't last as long as the warranty. Several people in my office are having the same problem with their chairs as well.
Written by a customer while visiting Staples
Customer Rating
5
Very comfortable!
on June 27, 2019
Posted by: joecrt
I was having back spasms with a previous chair that has a seat made of foam over cardboard. This chair is very comfortable and I am not having the problems I had before.
Written by a customer while visiting Staples
Customer Rating
4
on June 27, 2019
Posted by: M.S.
Love it. So comfortable and worth the price.
Written by a customer while visiting Staples
Customer Rating
5
Comfortable
on June 27, 2019
Posted by: J.L.
I find this chair comfortable and it's easy to adjust. Putting it together was a little tricky and I needed a friend's help but that would likely be true of other models.
Written by a customer while visiting Staples
Customer Rating
5
on June 26, 2019
Posted by: J.G.
Comfortable both back and head
Written by a customer while visiting Staples
Customer Rating
3
Decent quality potentially a good buy depending on the price cut a few corners and some misleading marketing
on June 26, 2019
Posted by: InformedBuyer
I was attracted to this chair because the marketing boasted of top notch features and seeing the great reviews from other folks plus the high stars. The price I saw for this chair originally was $140 + taxes. I got a deal and bought it for $90 + taxes. It's made in China (expected). It was reasonably easy to assemble you need a hexagon screwhead and a power drill (they don't supply the tools). The first thing I noticed was that the screws didn't go on properly they weren't aligned properly and wiggled on it's axis when screwing it in. Now just to get this straight screws are bought by the 1000's for about $1 when buying bulk. If they had used better quality screws it would cost them about $1.1 per 1000 screws so the fact that they skimmed on less than 1 penny per chair (total about 20 screws) was my first warning that chair isn't going to last a long time and I expect to see more quality corners cut. There were the usual stuff on quality manufacturing / cosmetic defects on the corners and the finish. You can't expect much from a white label chair that's made in China. What really ticked me off was the quality of the mesh it's average at best! I don't expect this chair to be to a top notch quality but for the retail price of $140 it's UP there with some really good brands! The quality is decent but not worth $140. The mesh is wide (it's strong) and that reduces the comfort slightly and will also reduce the longevity of the chair. Again mesh would have cost about $4 for the chair the top quality mesh would have cost them about $1 more and it would been much more comfortable. The head is a little flimsy I see why there are two screws in there behind the mesh which aren't enough to hold it firm again another screw would have probably cost less than a penny. It won't fall off but don't expect a nice firm head support it'll wiggle a little. The seat is reasonably comfortable it's not even close to the best mesh/task chair I've sat on it's right in the middle of the pack. I expect this to chair to last atleast a few years make sure you don't accidentally nick the mesh and it'll just unravel completely and you're out a chair. The final straw was the deceptive marketing it boasted of every feature in the market on a chair which was very attractive. Just to be CLEAR it does NOT have a synchro tilt. It only has a regular tilt mechanism. It can't lean forward (like a synchro tilt mechanism does and neither does it lock and have the whole seat rock like a synchro tilt mechanism does). If you are excited by these features don't buy this chair. It's deceptive marketing. It's a decent chair with a regular tilt tilt lock adjustable headreset (partially it can change the angle and the height by about 3 inches) the lumbar support only moves 4 inches up/down the arm resets can move up/down by about 6 inches and that's all it has nothing more fancy. I was planning to buy a second chair also my spouse's office but I'm going to pass since I don't think this is worth $140. Maybe if got another deal at $90 I'd pick it up but for $140 I can get much better quality task/mesh chairs with better features. I wish I could attach a video a picture is worth a 1000 words a video 10000 :)
Written by a customer while visiting Staples
Customer Rating
5
Great chair comfortable price efficient and durable
on June 26, 2019
Posted by: B.S.
I bought this chair based on the reviews of other buyers to use for my home office as I have recently began working primarily from home. I wanted a chair that most resembled my chair at the office but would not break the bank. This chair is tremendously comfortable the mesh is breathable and head rest fits me perfectly. To put it into perspective I am 5'11" and 200 pounds. This chair fits me as if it was tailor made. It's sturdy and the mesh is supportive and durable. I sit in it off and on for about 8 or 9 hours a day and haven't experienced and fatigue in myself nor in the chair's quality. Assembly was easy and took maybe 30 minutes. If you know how to screw in bolts with an Allen Wrench (provided) you will not have a problem assembling this chair on your own. Highly recommend for those working from home regularly.
Written by a customer while visiting Staples
Customer Rating
5
Great chair for office
on June 26, 2019
Posted by: R.W.
So comfortable and loved the neck support
Written by a customer while visiting Staples