It is very comfortable. The ergonomics on this chair is perfect. The employee I bought it for has sciatica nerve pain in his lower back. He has tossed out the pillow he sits on since having received the chair. The support is great he feels supported in the right areas of his body while sitting.
Was very easy to put together out of the box. Very comfortable. Easy to operate. Left arm rest wiggle slightly despite the fact that I tightened the screws all the way - this is slightly annoying. Would recommend this chair.
Went to buy a new chair for my home office. The young fellow who waited on us went out of his way to make sure the chair in the slightly damaged box was not harmed. He also carried it out and loaded it into our car. Really appreciated the extra step.