I work in a non-profit and most of our chairs have been donated. Like most office chairs they are often too tall wide deep etc for most of the women in our office. As we are a non-profit we needed to find a reasonably priced chair that offered the right support and had adjustable armrests. We got it on sale but even full-price is a bargain. I think this chair would be good for slim to moderate built people from about 5'4" to 5'10." We didn't install the headrest as that was problematic. Regardless of my feelings please go to your nearest Staples and try it out. No chair it going to work for everybody. We sat in every chair in the store before we agreed to this particular model.
There was a discrepancy with my initial order. Some confusion as to the color I requested. Got that all settled after having to cancel return and reorder. As for the chair it's sturdy comfortable has pretty decent lumbar support and overall seems like a good deal. I would have preferred that it lean back further. Other than that I'm happy for now.
I left this chair at my old workplace and immediately regretted it. After months of discomfort and increasing lower back pain (and not remembering what it was called) I found it — and lo and behold it was on sale. I bought it immediately and it was shipped promptly. Packaging was surprisingly easy to deal with and the assembly instructions were a breeze. Lower back is now happy and I don't really care if it gets reimbursed or not cause it's worth every penny. Only flaw is the neck rest sits a tad low and sometimes hits my shoulders but it's not worth losing a star over.