The chair was nice and I wanted to keep it but the casters wouldn't stay on. I am 170lbs. I sat in the chair and the casters fell off and the chair dropped an inch. I had to return the chair.
I ordered this chair because I wanted something that kept me from feeling like I would fall off the front. It's got a nice soft support in the front under my legs. Has all the other features I need. Headrest feels a little funny but I don't use it much and I don't mind. Great chair and a good price. Ordered sunday in store and arrived at my house Tuesday morning - nice!