I needed a new chair with neck support and this one hit all the right marks. Assembly was a breeze and only took less than 20 minutes. I'm happy with my purchase.
I bought the floor model of this chair for use during remote work. Sitting on a dining room chair for 8+ hours was killing my neck! The Hyken chair saved me. It was a reasonable price has a headrest and reclines! I stop every half hour lean back and rest my muscles. It's been very good. My only complaints are: I wish the headrest could move up/down instead of just swivel and that the arms were a bit more padded. Overall would buy again.
I really enjoy this chair. It feels very sturdy and solid and should last a long time. I like that you can remove the armrests if you choose so it can slide up under the desk noatter what height you put it at. It's comfortable for an all mesh chair. All in all I'm very pleased with my purchase.