Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,023 Reviews)
Open Ratings Snapshot
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
5 out of 5
5
Great Chair
on May 13, 2020
Posted by: Taylor
Chair is very comfortable moves smoothly and is of good quality. My boyfriend has the same chair at home and when I was looking for a new chair for the office that might help me with some lumbar support and was financially reasonable he suggested this one! He made a great suggestion as a Staples employee a consumer and boyfriend! Very happy with my chair!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
great quality
on May 13, 2020
Posted by: J.A.
excellent quality and material smooth wheels and very comfortable for long hours sitting down. the head rest has a weird design and is only comfortable in very few positions at maximum recline. i gave it 5 stars because of the discounted price i got it for which compensates for the head design. i would give it 4 stars at regular price.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Extremely comfortable and sturdy
on May 12, 2020
Posted by: L.V.
Verified Purchase:Yes
Excellent chair extremely comfortable its sturdy and great quality!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable at a reasonable price
on May 12, 2020
Posted by: J.K.
Verified Purchase:Yes
Recent events resulted in a need to work from home. At first I resorted to using random chairs; however after long working sessions I realized I needed something better. Research led me to decide on the Hyken mostly due to the high amount of positive reviews (it is hard to really get a feel for a chair without viewing it in person). After a week I can report that this chair has been very comfortable for the amount of time I've been spending in it. I've endured 8-10 hour sessions at my desk due to work issues; but this chair has been great in keeping me comfortable. Was I sitting in it thinking it was the best chair in the world? No but I can say that I actually didn't notice the chair or really think about my comfort. To me a great office chair if it becomes invisible while I'm working and is not a distraction. Quality is good and comfort is similar to some $800+ chairs that my employers had. If you're looking for a good chair for work-from-home I would recommend this chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair!
on May 12, 2020
Posted by: J.M.
This is the second Hyken mesh task chair we have purchased. Very comfortable! The first one we purchased has held up so well (daily office use) we bought a second for one of our college student for studying and gaming. Loves it!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Almost very good
on May 12, 2020
Posted by: Y.K.
I've been using it for 2+ weeks now. It is a sturdy chair and almost very comfortable except that you cannot adjust the height of its headrest. There are only two modes for the headrest.. it only tilts up and down. Moreover the padding/cushion used at front edge of the seat hurts my legs if I sit on the chair too long. Lumbar support is okay but if it had more padding it would be great.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Limitations
on May 12, 2020
Posted by: V.L.
Comfortable material love the adjustable height to raise and lower the whole chair. The neck rest would be amazing if only it sat at my neck level and not higher up on my head. Only the entire chair and arm rests raise up and down. The neck position the lumbar or the seat is stationary and cannot be adjusted in any direction. This means you need to exactly fit in the chair and it can never fit to you unless you are shaped exactly like the chair is. I’m disappointed There are no lumar seat or next adjustments
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Chair assembly - head rest
on May 12, 2020
Posted by: GEORGE D.
The screw holes the "nuts"embedded in the chair back were not straight. so they did not align with the bolt holes in the head rest. Eventually I drilled out the holes in the chair back and added washers to make it work. My billable rate is almost the sales price of the chair - since i am restricted to my home and needed the chair to comfortably work from home it is a wash. Chinese manufacturing tolerances are handled about the same as the laboratory controls!!!
Written by a customer while visiting Staples
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