Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5
(11,977 Reviews)
Rating breakdown 11,977 reviews
5 Stars
8,217
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
77 out of
103)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
3
OK as a basic task chair
on August 4, 2024
Posted by: Micky G
The Chair was easy to assemble with the directions and tools provided. Two items to be aware of.. 1. This chair is best suited for those under 6'0" probably only 5'10". I'm 6'1" and when assembled the headrest was hitting my shoulder blades even at its highest setting I removed it altogether. 2. It is indicated in the specifications by its absence. Be aware that the seat does not slide forward to support your legs/thighs. Other than that it does seem well built and does have good lumbar support.
Written by a customer while visiting Staples
Customer Rating
4
Great Value Great Warranty
on July 30, 2024
Posted by: Pej
Great value for this price point. Reason for knocking off a star - I weigh about 185 pounds and use this chair for about 8 hours a day. I have had to replace the bottom mesh seat about 4 times the left armrest 2 times and just this week (July 2024) the hydraulic cylinder since purchasing it April 2020. The bottom mesh seat loses its firmness basically after about a year of use. The left armrest started to crack and wear away. The hydraulic cylinder started to slowly creep down when sitting in the chair. What is really great in light of these issues though is that 7-year warranty. Union & Scale / Staples warranty claims phone calls are super easy and straightforward (usually just a 10-minute phone call) and they are super quick to ship replacement parts (within 5-7 days). Not everyone is as patient and handy as I am but I am content with the annual bottom seat mesh replacements. One extra comment I did replace the wheels with more inline roller blade looking ones I bought from elsewhere.
Written by a customer while visiting Staples
Customer Rating
5
Mesh swivel chair
on July 30, 2024
Posted by: SUSAN L.
Very supportive and comfortable to sit in for extended periods
Written by a customer while visiting Staples
Posted by: L.L.
Verified Purchase:Yes
I love this chair! It is so comfortable that I think I could fall asleep in it. Which isn’t good if I am at work. I might need to get another for my office at home. Love the red color.
Written by a customer while visiting Staples
Customer Rating
2
Uncomfortable headrest
on July 25, 2024
Posted by: WILLIAM
The headrest is useless. Hits your upper back and the lumbar support does not work
Written by a customer while visiting Staples
Customer Rating
3
Too short. Only 20” high when seated.
on July 22, 2024
Posted by: THERESA U.
Overall it’s not a bad chair but way too short for any normal desk height.
Written by a customer while visiting Staples
Customer Rating
5
Great Chair
on July 22, 2024
Posted by: LEA ANN O.
I've had this chair for 10 years. There are two of them in my office and when people sit in them they are amazed at how comfortable it is. I would suggest this chair for anyone that sits a lot as it is not hot at all and has great support!
Written by a customer while visiting Staples
Posted by: true t.
Verified Purchase:Yes
Relaxing and beautiful color.
Written by a customer while visiting Staples