We ordered 8 of these chairs for our office and have had them for over three years with no issues with any of them. The chairs are very comfortable and quite durable. The only issue I have with them is the headrest is a little awkward. It's too short for tall people (>6') and sticks over the back of the chair for short people. Some people just took them off (which is really easy) but not the end of the world - still a great chair.
This modern looking chair came with very good instructions. The screws were all individually packaged and labelled with letters. So it would be hard to mix them up. That said I was only disappointed that the allen wrench screws seemed of an odd size that my power drill couldn't accommodate (and I have a bunch of screw heads). You need to put it together upside down and it's somewhat heavy - but I managed to do it with no help. The chair is very adjustable and high end feeling. The casters roll nicely. It was perfect for my ailing back and neck.
Good Chair But BEWARE OF HEADREST FOR THOSE OVER 5'8+
on June 7, 2020
Posted by: B.W.
Verified Purchase:Yes
Pros: It's completely mesh (back and bottom) which is great! It's definitely a good alternative vs. the more expensive fully mesh chairs. I would also say I am comfortable sitting in this chair (without head rest - explain later) for a long period of time. This is crucial during this WFH period because of Covid-19. I bought it retail but there's always a great sale on this chair. ALWAYS WAIT! Cons: The biggest con of this chair if you've done your research is the headrest. Anyone taller than 5'8+ will have the same annoying issue of the headrest digging into your shoulders... unless you slouch in your chair. Now there's a few hacks around this that will improve your experience. 1) get an attachment from a third party site and add your own headrest (ive seen some success with this method on YouTube. 2) Remove the headrest and use the chair without it - I know this is counter-intuitive but I really can't use the headrest anymore because it just hurts.
Good support chair overall. Just wish I could raise the seat a little higher since my desk is elevated Love the head support and mesh design compared to the bulky traditional chairs.