Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,023 Reviews)
Open Ratings Snapshot
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
4 out of 5
4
Sturdy Chair Odd Headrest
on June 16, 2020
Posted by: GEORGE S.
This chair is sturdy yet comfortable. It was easy to assemble and I was able to do that in less than an hour. They even shipped the hex wrench needed to assemble the chair so I did not need any of my own tools. The headrest is a bit odd. When the chair is locked upright the headrest touches the top of my shoulders and does not provide any support to my head at all. That is OK since in that position I do not need support for my head but it's a bit annoying to have the headrest tap the top of my shoulder. When I unlock the back of the chair so I can lean back the headrest falls into a perfect location to support my head.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Executive chair
on June 16, 2020
Posted by: MARLENE S.
Manager was 1st rate and gave 150% effort to be sure that all was well. Kudos Dan
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Mesh seating too hard
on June 16, 2020
Posted by: Meh
Really liked the chair overall. Main dislike was the mesh seating. It just was too hard and my thigh/bum felt sore after sitting. I thought maybe my body wasn't accustomed to the seating and or it needed to break it a bit but after aprox 2hrs sitting on it. I no longer could take it even my lower back started to feel discomfort. I don't think this chair works well as a task chair. Sitting typing/working at computer i felt as if i had to lean forward vs sitting the natural position of the chair which tended to lean you back slightly. Which then made the neck rest useless. Tried sitting in that position leaning back so head can rest on the neck rest but the position felt to forced and not comfy. When reclining back or leaning back the chair was rather comfy with the neck rest but no way could use computer like that.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Nice comfortable chair. Doesn't go quite high enough
on June 16, 2020
Posted by: N.W.
Verified Purchase:Yes
I particularly like the controls and the headrest in reclining mode. I do wish I could raise it a couple more inches.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Hyken Chair
on June 16, 2020
Posted by: J.T.
Verified Purchase:Yes
The item arrived quickly. Set up was fairly easy and quick. Overall very good chair for the price. This chair has good support and feels well made. The red color was perfect for my office!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
desk chair
on June 16, 2020
Posted by: JOHN D.
Verified Purchase:Yes
chair is perfect for me
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Satisfied customer!
on June 15, 2020
Posted by: S.W.
Love the Hyken Mesh chair. Comfortable lightweight headrest is the best! It fits perfectly with my desk.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Hyken mesh chair
on June 15, 2020
Posted by: J.J.
Verified Purchase:Yes
Overall the best chair I’ve owned. It’s comfortable even after 8hrs of continuous use. The only thing I wish this chair could do was adjust the back to < 90 degrees.
Written by a customer while visiting Staples
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