Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,023 Reviews)
Open Ratings Snapshot
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
93 out of 127
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
4 out of 5
4
Good chair for price
on June 30, 2020
Posted by: ERICK M
I like it for the price. Was mostly straight forward to follow the instructions. For me personally I’m 6 1 and when I lean the chair back the headrest aligns with my head. When sitting upright it hits between my neck and shoulders. I wish I could move the headrest up higher. The work around is tilting it up but it still bumps the shoulder part and need to lean forward a bit. Even with that I would still buy because if it continues to bother me I can remove the headrest.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on June 30, 2020
Posted by: H.N.
i love the chair so much
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love this chair
on June 29, 2020
Posted by: V.L.
Firm but comfy. GREAT back support for those of us that seem to be automatic slouchers at the desk. Love the ability to lock the lean back ability too. Neck rest fit perfectly on my frame.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great and good max height
on June 28, 2020
Posted by: C.A.
Verified Purchase:Yes
I was a little leery of the reviews but this thing is great and comfy. It even has a nice max armrest height (31") which allows it to comfortably have proper elbow positioning on the lowest setting of my standing desk.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
This picky consumer was pleasantly surprised
on June 28, 2020
Posted by: Lynn M
Highly recommend. I've been working from home but could not see spending $1200 on a new Aeron. Since 2001 every office I worked in had Aeron chairs. This Hyken chair is not as excellent as Aeron but is VERY GOOD. No complaints about the back which is very comfortable and the lumbar support fits me perfectly. The seat is not as good as Aeron. On an Aeron you don't feel like the mesh sinks in when you sit on it but this Hyken does feel like the mesh ever so slightly sinks when you sit. I weigh 130 lbs. The seat has a foam bolster under the mesh where the front curves downward and given that the mesh sinks in a bit the bolster feels prominent as the back of your thighs go from the (slightly) sunken mesh then up and over the bolster. But for the price I accept this and am 90% happy with the chair. After a few weeks I've stopped noticing the bolster and it doesn't bug me anymore. I'm 5' 4" and the head rest is perfect position for me. Taller ppl might want to leave off the headrest.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Nice chair
on June 28, 2020
Posted by: DAVID H.
Researched several stores and decided on this chair at Staples. So far it sits comfortably and is adjustable and tilts just the way I like it.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Nice chair
on June 28, 2020
Posted by: M.M.
Good quality. Good value.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on June 28, 2020
Posted by: DAVID K.
Relatively easy to assemble although the $15 service charge is well worth paying in retrospect. Nice chair. My only problem has been in adjusting tilt.
Written by a customer while visiting Staples
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