Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5
(11,977 Reviews)
Rating breakdown 11,977 reviews
5 Stars
8,217
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
77 out of
103)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Posted by: aterry
Verified Purchase:Yes
The first chair I got had a broken locking mechanism. The back would not stay locked in one of the 3 positions. After speaking with support, they sent me a whole new chair as a warranty replacement. The second one works properly. I love all the adjustments, and the lumbar support is great. The one annoying thing is the arms rotate just by moving them and I am constantly moving them unintentionally. Other than that, I love the chair.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: City
Verified Purchase:Yes
The adjustable arms move when not wanting them to move! Not a stable fixture!
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Mel
Verified Purchase:Yes
This is a great chair. It was not hard to put together and its is very comfortable. I like how adjustable it is, the arm rest height and lower back suppordt can be moved. If I want to lean back I don't have to fight to keep it back. I recommended this chair to family who have office jobs because of how comfortable it is.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Dominick
Verified Purchase:Yes
This chair is very difficult to assemble. I will have to hire someone to assemble it for me.
Written by a customer while visiting Staples
Customer Rating
1
Reclined Chair
on April 19, 2026
Posted by: Rosehaven
I saw previous reviews that spoke about the chair being reclined and I just thought that maybe they didn't do it correctly. But, sure enough, the chair is reclined, even on the most upright setting. You cannot sit up straight and have your back actually touch the backrest. No way you should be paying $400 for a chair you have to lay back in just to utilize the features. You can't even use the head rest unless you're really laying back. Everything else was great. It seems like the chair is high quality. Assembly took maybe 20 minutes, super straight forward. But, no way. I'm returning it.
Written by a customer while visiting Staples
Customer Rating
5
on April 15, 2026
Posted by: Hyken Mesh Chair
It was quite easy to assemble, and it feels pretty comfortable to sit in. I'll give it some time to see how it holds up.
Written by a customer while visiting Staples
Posted by: PL
Verified Purchase:Yes
Great chair, very comfortable
Written by a customer while visiting Staples
Customer Rating
3
Tall Chair - Comfy but more relaxing than support
on April 14, 2026
Posted by: VERY TALL Chairs - Comfy
Had to return, Chair 2 inches too tall for me 6'0'' tall to seat at office desk. If my desk was adjustable I may have kept it. The back leans back, very comfy if you are leaning back in it, the recline wouldn't lock up straight. Seat Cushion very comfy, Great structure but I think it's flawed.
Written by a customer while visiting Staples