the head rest has to be removed because it pushes on my shoulders when im sitting upright but it is comfortable when leaning back and resting head. although the headrest can be adjusted by sliding up and down also can be tilted it still touches top of my shoulders and is annoying. i can probably put plastic spacers between headrest mount and chair but will need to buy longer mount screws as well.
After having visited my local Staples store where I viewed the various options for a home office chair I selected this one as it was comfortable reasonably priced and not too large for my office. I ordered in store (easy) had it shipped directly to my home (easy convenient and quick) and assembled (not too tough). While the chair is a bit heavier than expected (my husband had to carry it upstairs to my office as I could not lift it) it is sturdy and I am entirely pleased with it. Oh yeah the store price matched the lower Staples.com price!
This chair is pretty comfortable I can sit in for hours without any issue whatsoever. I did have to fiddle with the headrest to get it at a good height but other than that I really love this chair and would recommend it for anyone.
This chair is one of the best office chairs I have ever used. 1. It arrived on time in a solid box with no dents 2. it was easy to assemble 3. it supports the body when sitting down and has a tilt function. I am very pleased