I purchased this product 1 week ago and immediately felt a difference on my back and shoulders after working for 8 hours 5 days a week from home. It was extremely affordable and delivery to my home took 2 days from purchase. The assembly instructions are easy to follow and i was able to put together on my own (without male supervision). The reason it is not a five is because the Lumbar support adjustment is limited. If it could be pushed higher it would be more comfortable. I have recommended this product to other colleagues who are also working from home.
When the chair arrived the box was destroyed. It was torn dented and pieces of the chair were hanging out. When I yelled for the driver he just sped off. This is unacceptable. I will probably never buy anything like this from Staples again.
I had a big bulky faux leather executive chair and although the cushion was very plush and comfortable it was also very sticky and sweaty. This chair is super comfortable supportive and fresh. I can sit in it for hours without tossing around every few minutes.
When putting together the chair I was impressed with the quality and ease of assembly. The chair is quite comfortable for my 6 foot frame and all adjustments had adequate range for various heights. The one thing I noted was that the headrest was not adjustable for height. It fits me well but might not be as comfortable for someone much shorter or taller. I’ve owned much more expensive office chairs that were not near as comfortable.