Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
4 out of 5
4
Not bad for the price but just misses the mark
on September 3, 2020
Posted by: A.V.
I purchased this chair based on online reviews and I have to say overall it's pretty comfortable. Where it misses the mark is the headrest - I tried using it as-is and found it to be more of a hindrance than added comfort. I also tried the online mod to extend the height but no dice. Otherwise the chair serves it's purpose at an otherwise decent price.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great for the price
on September 3, 2020
Posted by: ERICA T.
I bought this for my husband. He has an Aeron chair at work but now must WFH due to the pandemic. I put it together quite easily by myself. The hardest part was unwrapping it - it was well packed. Obviously it's not a Herman Miller but it's a good substitute and priced very well. My only complaint is that it isn't more adjustable. I like that both the seat and back are mesh (nice and cool) and that the lumbar support is somewhat adjustable (up/down). The armrests are basic but adjustable. The head rest is slightly adjustable but not really hi/lo more just angled or not. This is uncomfortable for me (5'9") and my husband (6') but my 5'1" daughter finds it very comfortable. Luckily we were able to just leave the head rest off. My husband uses it for more than 10 hours a day. Prior to buying it he complained of low back pain daily. Now no complaints. The chair fits nicely at the dining room table and rolls well on both the carpet and the wood floor. Overall I definitely recommend this chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love this chair
on September 3, 2020
Posted by: Devin
Verified Purchase:Yes
I use this same chair at work. I liked the way it felt all day long so I bought it again for my daughter to use in her college dorm room. Her back was hurting after doing school work from her desk but after her chair she no longer has back issues.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Not a good choice
on September 3, 2020
Posted by: DENA D.
Verified Purchase:Yes
the back support is hard the mesh is not as soft as originally thought miss having a cushion on the seat. I had to add a lumbar support pillow as the hard plastic that is the lumbar support on the chair became painful. Not good for desk if you have to sit for a long time...
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Functional and comfortable
on September 3, 2020
Posted by: DAVID M.
Our previous chair was shedding little pieces of a thin leather type material and needed to be replaced. We wanted one quickly to replace it so I was limited to what was in stock. Mostly you find one you like and buy one in a box with some assembly required. This one was very comfortable and had all the features we expected with height adjustments recline and lumbar adjustments. The mesh seating and back are comfortable and provide good support while keeping your back and seat cool. Since they had two of this same model on display I was able to buy one of them already assembled.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good chair
on September 3, 2020
Posted by: R.A.
Verified Purchase:Yes
This chair works well for telework days. I don’t have any discomfort after sitting for a while which is definitely a plus.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Hyken Chair is almost perfect
on September 3, 2020
Posted by: G.S.
The Hyken chair is amazing except that the head rest will not adjust very much. I’m on the taller side and the head/neck rest won’t go up high enough to accommodate. That said the chair is solid I would strongly recommend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Hyken Mesh Computer and Desk Chair
on September 3, 2020
Posted by: Ben Shapiro
Verified Purchase:Yes
Easy to assemble. Very sturdy.
Written by a customer while visiting Staples
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