Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5 out of 5
4.5
(11,977 Reviews)
Open Ratings Snapshot
Rating breakdown 11,977 reviews
5 Stars
8,217
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product. 
(
77 out of 103
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
5 out of 5
5
Nice chair
on October 28, 2024
Posted by: OU L.
from Columbus
Nice chair to use in my office. Recommend it.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair neck rest too low
on October 27, 2024
Posted by: office
I bought this to replace an older foam seat chair. The foam / leather office chairs are just too hot and sweaty the mesh back and seat are really important especially in the summer. I have the Dexley as well so this can serve as a comparison. I also bought them both with my money and have not be compensated for a review. The dexley is great but definitely bigger and wider which is why I wanted to try the Hyken. I am 5'8 160lb. The seat depth on the Dexley was a bit deep so sometimes I used a small pillow in my low back for proper support but it is not needed. I wanted to try the hyken as it is smaller. It feels great very ergonomic. The arm paddings isn't great but better than plastic. The arm raising and lower is nicer on the dexley than the hyken. What is odd is the upright position for the hyken feels severe such that i want to recline a bit even when sitting up straight. They hyken does have locking positions along the recline which is nice as the dexley does not. The main drawback on the hyken is the neck rest. I am 5'8 so not very tall and the neck rest on the hyken is like at the top of my spine in the tallest position. I may just remove it because it feels weird especially when sitting in the 90deg vertical position. It is pushing against the back of my shoulders. When fully reclined it feels to be in the right position though. Super weird I feel like it needs to be like 4-8in taller. For tall people you will probably want to remove it. Other than that great chair no issues sitting 4-8 hours a day so far for work. I use the dexley at my gaming desk and its great for 4-6 hours as well. I've had the dexley for a year and the hyken for a week.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Love It But Not the Metal Rim
on October 26, 2024
Posted by: Staples Hyken Ergo Mesh Chair
I really love the chair but there is one area that is not comfortable for me. Under my thigh I feel the metal on the seat edge. I have tried a pillow but it's a not a great solution because I still feel pain from the metal on the side. I hope I can return it after a few months of use based on the 5 year warranty.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
HYKEN CHAIR
on October 25, 2024
Posted by: LEON T.
Verified Purchase:Yes
Excellent seating
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on October 25, 2024
Posted by: CAROLYN D.
Verified Purchase:Yes
Basically love the two chairs we bought to replace the same model chairs we had for many years. We both noticed however that these do not seem to tip back as easily as our old chairs.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on October 24, 2024
Posted by: VITO P.
Verified Purchase:Yes
Comfortable chair love sitting in it thousand times better then my old chair.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
One year review
on October 23, 2024
Posted by: Walt B
Verified Purchase:Yes
I liked this chair it was comfortable and worked well. I was happy with the purchase. However after one year of use the hydraulics are failing and the seat sinks. It isn't as comfortable as it once was. I do use the chair every day for several hours a day. Pro: Nice chair comfortable. Con: Lasts about a year
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
It's so good I bought another one.
on October 23, 2024
Posted by: DAVID K.
I first bought this chair back in 2016 after seeing how good of a deal it was. 8 years later and I am finally having to replace it because the armrest padding is starting to disintegrate. I can't complain for the price I paid then (and even better price this year!). It's a must buy for anyone who has to sit for long periods and the support it provides is the best of any chair I've ever had. It made no sense to get anything else.
Written by a customer while visiting Staples
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