Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
5 out of 5
5
Awesome Chair!
on October 18, 2020
Posted by: K.B.
Verified Purchase:Yes
Perfect for posture very comfortable! Makes me forget how long I have been sitting. My back loves it!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Looks weird feels great
on October 18, 2020
Posted by: DARLENE L.
Verified Purchase:Yes
When you put it together it does not look that great but it feels great. My back feels a lot better sitting in this chair while working.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on October 17, 2020
Posted by: Anonymous
Comfortable the mesh is breathable while still supporting my weight. Only complaint is that the headrest is Not adjustable.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Almost Perfect
on October 16, 2020
Posted by: Sebastian R.
I purchased the Hyken because I have read online that it's pretty much the best chair you can get for under $250. When I got home and put the chair together it was great except for one thing: it was slightly tilted/crooked. It was to the point where my head was on the very left side of the headrest when I was sitting straight up. I was going to return the chair today to get another one without the tilt but both of the display models that I saw had the same issue and I didn't wanna gamble away my time on another boxed model. Everything else about the chair is perfect but I'm not gonna use a chair for 6-7 years constantly angry about how it's crooked.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Okay Chair
on October 16, 2020
Posted by: MAGGIE Z.
I like that it's mesh but the legs came slightly scratched off and one wheel is slightly busted
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Uncomfortable
on October 16, 2020
Posted by: sgerenser
I am going to have to return this chair. It was replacing my 8 year old chair (bought elsewhere) that has started to wear out. Saw lots of positive reviews on this one and the price was right so figured I’d try it. I am actually fairly short so I wasn’t worried about some of the headrest complaints coming from taller users. After getting this thing assembled and attempting to adjust it I could not get the back to lock at a reasonable angle. Either its too far forward and feels extremely upright and stiff or its too far back. In the latter configuration the front foam padding also feels like its digging into my legs. I ended up re-buying my 8 year old chair which is apparently still available (not from Staples).
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Not for the tall
on October 16, 2020
Posted by: C.H.
Verified Purchase:Yes
Like many reviewers the headrest digs into my shoulder blades. I threw a sweatshirt over it and that helped but obviously not perfect. You can just use the chair without a headrest but tilting back without it puts a serious strain on my neck. I’m 6’3 though so there’s that. My fiancée is 5’6 and it’s a good height for her.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Such a great chair!
on October 16, 2020
Posted by: Lara W.
I am a 6'0 tall woman with a larger build and I just love this chair. With degenerative disc disease and back surgeries sitting for loong periods of time is so painful. This chair has made a world of difference! It supports in all the right places and gives where is necessary. The surface space is plentiful for my rump and also for my long torso. The tilt feature is perfect when I need a power nap. I would say that the feel is similar to sitting on an exercise ball. Worth every penny!
Written by a customer while visiting Staples
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