Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4
(12,019 Reviews)
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
91 out of
124)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
5
An Office Chair That Stands The Test Of Time
on November 5, 2020
Posted by: stedocli
They Staples HKyken Mesh Task Chair is standing the test of time. I purchased it in 2016 and I am still using it today. As far as wear and tear I have had to replace the left arm. Thank God for the 7 year warranty that comes with the chair for parts. Because of wear and tear I called them to see what could be done and they created a case number and sent the new left arm out. 4 years later (today) I called again to see where I could go to buy another replacement arm and they said it's still under warranty and are sending me out a new left arm rest and head rest. It has some of the mesh starting to come off. The chair is nice the customer service is good. Both are solid reasons why it would be good to consider this chair for your setup. It is comfortable it has 2 levers one to raise it up/down and the other to recline. For work this chair is good. I know my experience is not everyone's but I had to throw a shout out to the Staples team on creating a good office chair and customer service. Keep up the good work. Note: every now and then you'll need to vacuum the back of chair because dust will get behind the mesh.
Written by a customer while visiting Staples
Customer Rating
2
Not made for anyone over about 5'10"
on November 5, 2020
Posted by: N.D.
I was hoping for a gem but the mesh is rough and uncomfortable and the chair is too small. The head rest hits my back at the shoulders and I'm 6'3".
Written by a customer while visiting Staples
Customer Rating
5
Task chair
on November 4, 2020
Posted by: R.H.
Feels great!!! Easy to put together.
Written by a customer while visiting Staples
Customer Rating
3
A little loose
on November 4, 2020
Posted by: B.G.
Other than being a good chair it has a few fallouts. The mesh of the seat and head rest are loose especially the seat is not firm enough for great comfort. The cushion (front part of the seat) and the hallow part of the seat is not flushed there is a dent because the mesh is not tight enough.
Written by a customer while visiting Staples
Customer Rating
5
vey Comfortable office chair
on November 4, 2020
Posted by: ROSA G.
Fits petite people well. Comfortable and stylish.
Written by a customer while visiting Staples
Customer Rating
4
Good Design and Value
on November 4, 2020
Posted by: PAUL M.
The Staples Hyken Mesh Task Chair Black (23481-CC) turns out to be a good value easy assembly with included wrench. Comfortable with position adjustments that function very well. Purchased in late October 2020 and so far I’m very pleased.
Written by a customer while visiting Staples
Customer Rating
3
This chair will not fit you if you’re over 5’10”
on November 4, 2020
Posted by: Mike
I’m 6’ and the headrest of the chair digs into my back. Only giving it a low rating for not advertising this
Written by a customer while visiting Staples
Customer Rating
4
comfortable with good back support
on November 4, 2020
Posted by: ANDREA L.
Overall I like the chair the seat height adjustment and the back tension adjustment have a great range. My only issue is I wish the arm rests lowered more. The lowest height setting is too high for me so it causes me to scrunch up my shoulders. I am 5'6" and average build for reference. I'm not returning the chair because I don't want to deal with the hassle of taking it back after I already assembled it. Also FYI the caster wheels will scratch hardwood floors so you need to put something down to protect them. Staples had really fast delivery and the chair was easy to assemble.
Written by a customer while visiting Staples