I love this chair. I am 5’3” and it fits me just right. I don’t think it would work for tall people but for me it is exactly what I needed. I sit for my job anywhere from 8-10 hours a day. I was having severe pain in my back and hips due to a less-than-ergonomic setup so I purchased this chair. I have not had any pain since getting the chair. The price was right and they were having a sale so I feel like it was more than a bargain.
The chair is comfortable. We like the headrest and it has good back support. Our family owns 3 of these chairs. A worker at the Port Orchard WA store even even carried it out and put the chair in our vehicle on a rainy evening. Great chair and great customer service!
The hyken chair is comfortable for long hours. Installation was straightforward and the features match the product description. The headrest takes some getting used to since it makes me tilt forward though I think it helps keep my posture erect. One can choose to not install the headrest if preferred.
Wanted to replace older desk chair with a smaller one. 1st purchase bought at Staples put it together same size as old chair= returned! 2nd purchased from Wayfair put it together quality suspect to say the least= returned! 3rd chair purchased at Staples put it together just right size solid and comfortable= OUTSTANDING! I don't believe you could purchase a better quality chair in the $150- 300 price range.
I’d expected a soft comfortable chair but got a sturdy one instead. Still comfortable but my body gets stiff after some hours. My main problem with this case comes from how flimsy it is “it” being the plastic structure of the chair. The prebuilt parts of the headrest lumbar support base of the chair and arms all have a wobble to them. It’s noticeably loud and can be picked up on microphones whenever you lean back or just move your body. Also it seems easily breakable. During assembly the chair lightly hit the desk I was going to assemble it on and some of the plastic chipped off. Overall I find the chair comfortable and it saved my posture but I wouldn’t recommend it. The quality of the build just does not equal the price.