Reviewed many chairs and this was best for me. I’m 5’11’ and it fits my neck perfectly. If you’re much taller or shorter I suspect the neck support would be uncomfortable
My back ached every day. It got bad enough that pandemic or not I finally went to Staples to try out new chairs. This one felt right and supported my lower bask at the same time. The chair cost more than most but is definitely worth it.
I was beginning to think that I had a sciatic nerve issue as a result of my old chair. This chair has relieved all lower back and leg pain. Very comfortable and great quality/build. So glad I got it...wish I would've done it back in March when I first started working from home. Better late than never. I'm 5'9 ~150# and it fits me perfect. I read some reviews that suggested it might not be a great selection for a large person but it's a perfect fit for me. All the adjustments I need/want. Especially like the option to lock/unlock the recline feature. Head rest is nice too. Based on build quality I expect to get many years of use from it.
The chair was readily assembled following reasonably good instructions with adequate markings on the piece parts. It is comfortable for me but a more long-legged individual might find it too short in the seat. It’s seat depth adjustment is done via assembly and there is only a small amount of play in that.