Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5
(11,979 Reviews)
Rating breakdown 11,979 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
79 out of
105)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Posted by: P.S.
Verified Purchase:Yes
Neck rest too low for tall people
Written by a customer while visiting Staples
Posted by: S.P.
Verified Purchase:Yes
Bought this chair for my husband’s home office and he loves it. It is comfortable stylish and priced really well
Written by a customer while visiting Staples
Customer Rating
5
Great Work from Home Chair
on December 15, 2020
Posted by: L.P.
After testing every chair in the store they had I decided on this one because it felt great! I love this chair because it helps me sit up straighter it's comfortable even after several hours if sitting in it and it's neat looking!
Written by a customer while visiting Staples
Customer Rating
4
Satisfied thus far.
on December 14, 2020
Posted by: STEPHEN L.
I like it better than the conventional larger type that one can slide around in. It is adjustable . Reasonably priced. It does seem to give my back some support. The arm rests help However I did place some sponge held with rubber bands for comfort. The adjustment for the back needs better instruction. It seems to be comfortable and I like the size.
Written by a customer while visiting Staples
Customer Rating
3
Use to be better
on December 14, 2020
Posted by: S.S.
from Palm Beach
I purchased this chair in red a few years ago. That Hyken is by far my favorite and most comfortable chair. I swear by it. I can sit in it for 10+ hours daily with no back issues. THIS PURCHASE HOWEVER was not as good. The gray one I just purchased isn't as flexible and doesn't adjust as well. The chair won't go as low as my red chair and being short my feet can't touch the ground and the weight that it puts on the back of my legs is a problem. I have to prop my feet onto something to alleviate the pain. I can't get the chair to go lower like my previous chair which I've gifted to my daughter. This chair is not as adjustable as the previous version. The head rest was very difficult to adjust on this chair. The wheels are not smooth. They jam up and it's really frustrating to move around in it. The wheels are all trying to move in different directions. It makes moving the chair difficult. Not smooth at all. I struggle to position the chair the way I want. The lumbar support is also not comparable. I get back aches and hip pain sitting in this chair after a few hours. It also wasn't packed well. Looked like a bunch of random items just thrown into a box. I wonder if someone returned it and they resold it to me that way; that's also concerning. Especially with this pandemic. Anyhow the chair itself isn't as good as the previous Hyken I purchased a few years ago which is very disappointing. The chair is decent but for the price it really should be as good as my original purchase a few years ago. The quality of this chair is not what it used to be. Hopefully after I break it in for a few months it will feel comparable to my last chair although the previous chair was perfect right out of the box. I'm not sure why the chair doesn't lower or bend the way my other Hyken does. It should be identical. Maybe I should have purchased another red chair. Not sure why the color would matter. This chair also had a weird film around the edge of the seat that looked like glue. I purchased another Hyken because my original purchase was the best chair I'd ever sat in This is supposed to be the same chair. It's not as good.
Written by a customer while visiting Staples
Posted by: SUDHA V.
Verified Purchase:Yes
Comparatively the sitting area is little small surface. Head and back support is good.
Written by a customer while visiting Staples
Customer Rating
4
Staples Hyken mesh chair
on December 14, 2020
Posted by: M.C.
Comfortable chair Would have given a 5 if chair back can be adjusted also for depth and neck rest can be adjusted for height.
Written by a customer while visiting Staples
Customer Rating
5
on December 14, 2020
Posted by: S.B.
easy to assemble and very comfortable to sit
Written by a customer while visiting Staples