This chair is almost unusable for anyone 6ft tall or larger. I'm 6'1" and the headrest sticks out and hits the center of my shoulder blades. There is no way to sit back without the head rest hitting uncomfortably into my back/shoulders. If you're shorter than 5'10" you're not going to mind maybe.
I am very disappointed in this chair. The pros are that it looks good and is easy to assemble. Unfortunately these are outweighed by the cons that make the chair borderline unusable. The biggest issue is the headrest. I am only 5'10" but at its highest setting the headrest is sticking into my shoulder blades with is very uncomfortable. I think this would be an issue for anyone over 5'7" or 5'8". This is also the most narrow office chair I have ever had at work or for my home office. Almost certainly returning.
Response from StaplesBy March 10, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Looks like a good chair but it's too short and the neck rest is too low. I am 5'7''. If it was mentioned that it's for short people it would be helpful.