Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
4 out of 5
4
Very good chair with a fairly useless headrest
on February 4, 2021
Posted by: S.S.
Verified Purchase:Yes
The chair itself is very comfortable. It's lightweight and moves around easily. The armrests are pretty firm but have a little bit of cushioning. My only complaint is the headrest. It can be adjusted up/down and rotated but even at its highest setting it is too low for anyone taller than probably 5' 8" unless you are reclining in the chair. There is a modification you can make to the headrest to bring it up another inch or 2 but it's not easy: you have to unscrew the bracket that's connected to the back of the headrest and flip it upside down (change it from a smiley face to a frown). To do so you have to unscrew 2 screws that are behind the mesh and the only way I was able to do it was to stick a narrow screwdriver through one of the holes in the mesh. Truth be told you don't even really use a headrest for normal office chair use and you can choose to not install it at all.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on February 4, 2021
Posted by: J.C.
Verified Purchase:Yes
Very good quality nice elbow height adjust and the head rest works great
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Not bad. Head rest needs more adjustment capability
on February 4, 2021
Posted by: S.H.
The chair arrived in a box. Assembly was easy; I used the emptied box as a prop during the process which helped. Instructions were sufficient. The most significant down-side to this chair so far is that the head rest is a bit too far forward. It pivots a bit but not enough for the necessary repositioning. I considered simply removing it but I'll see how noticeable it is over time.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Office Chair
on February 4, 2021
Posted by: K.G.
from Durham
Had neck stiffness so got a ergo chair for my office. Chair was very easy to assemble. The chair is comfortable and the headrest is what I needed. Good price and would recommend.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
on February 4, 2021
Posted by: P.F.
Uncomfortable. Cheap. Was cracked when I received.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great & Very Comfortable
on February 4, 2021
Posted by: ELIZABETH J.
Verified Purchase:Yes
The chair is very comfortable. I love the lumbar support. You can raise it up or down according to your comfort. Also I like the the arm rests. For years I've had an office chair with no arm rests that it was killing my shoulders. With my new FlexFit Hyken Mesh chair my shoulders can now feel at ease with the support of the arm rests. Last but not least I love the tilting position. I don't have any particular tilt position to keep locked in place. I like rocking back and forth a bit while when I am sitting behind my desk. All in all the chair is great. It took me a while to find a perfect office chair until the FlexFit Hyken Mesh Task Chair came along. I'm glad I made the right choice to buy it.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Satisfaction!
on February 4, 2021
Posted by: Brayden Moore
Verified Purchase:Yes
I was very satisfied with the build quality of this chair and it's unique adjustable features. The assembly was very simple well-written and made perfect sense every step of the way. Note: This is a heavy chair when fully assembled (as are most) so you may need a second person to help you hold it while you manage that. P.S.- Appreciate the speedy delivery! Was told 4 days until delivery received it the next day! (Without express shipping!)
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on February 4, 2021
Posted by: C.L.
Verified Purchase:Yes
I love my maroon chair. I like that it holds my head/neck up when it feels heavy after a few hours of staring at my computer screen. I enjoy the mesh seat as it's more cooling in the Texas heat. And the maroon color is super chic in my opinion. The only slight negative is the edge of seat is covered with foam (or something) but you can still slightly feel it through the mesh at your thighs. It's been about a week and I don't notice as much anymore but it did take some slight getting used to it. I love the recline feature too it's super comfortable. My husband got it in gray and loves his too.
Written by a customer while visiting Staples
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