Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
4 out of 5
4
Great chair but has height limit
on February 8, 2021
Posted by: M.U.
Verified Purchase:Yes
This chair works best if you are below 5'10'' feet Head rest is bit too low for 6 ft and above. But mesh is great. Adjustments are great. Arm rests are ok. Definitely worth the price.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Mesh back chair
on February 8, 2021
Posted by: S.E.
This chair is really comfortable. It supports my back and neck very well. I’m glad I purchased it at a good price.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on February 8, 2021
Posted by: D.R.
Wish it has a soft padding on the arm rest. Everything else is good.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Actually comfortable for longs periods of time
on February 7, 2021
Posted by: J.P.
Didn’t think a comfortable chair actually existed. Especially when it was less than $200 very pleased
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
A great chair!
on February 7, 2021
Posted by: JOSHUA M.
We use these chairs in my office so I had to get one at home. I had a $250 gaming chair that wasn't as comfy for long term work use. The only issue we have had is the head rest height is not adjustable so this can be annoying for some. Thankfully it is optional and the chair is just as good without it! Been using it almost two years now without complaint at the office.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good back support and comfortable work chair
on February 7, 2021
Posted by: B.S.
from Livingston
Easy enough to put together and decent chair for the price.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
it's an affordable chair ok but it's not fantastic
on February 7, 2021
Posted by: K.A.
I'm 6'2" and apparently I'm too tall for this chair. My shoulders hit the bottom edge of the head/neck rest in an uncomfortable way and to commit to using it I have to slouch down a bit or else my head ends up tipped back staring at the ceiling. To avoid the bad posture required to use the head/neck rest I just removed it completely. It's disappointing too because I was really looking forward to trying a head/neck rest on my chair for the first time. The "lumbar support" is basically just a piece of Y-shaped plastic with a little pad stretched between that jabs into your back which can slide up and down a bit but is uncomfortable at any position. Is this some kind of torture device meant to encourage good posture by preventing contact at the low back? I have found ways to sit to avoid discomfort from the lumbar support but pretty soon I'm going to look into ways of tearing that part out too. With most office chairs I find that the arm rests collide with the desk keeping me from getting close enough to it but this chair is built so I was actually able to put the arm rests on the wrong sides which points them backwards so I get far less total arm rest (more like just an elbow rest) which is what I want. The mesh seat and back feels fine but I'm beginning to wonder if this mesh is supposed to be for people who need more ventilation in those areas to keep from overheating (which isn't me) but it feels fine anyway. I do like how the end of the seat does not terminate in a plastic edge and instead the seat sort of curves under and the mesh becomes more taught to make the edge more distributed in terms of pressure. The chair can lock into a reclined position which I need to be locked into to keep myself from hunching forward onto my desk but it seems like nearly every office chair can do that.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good value
on February 7, 2021
Posted by: JOE M.
The chair is comfortable. The headrest has little vertical height adjustment and was too low for me (5'11") so I ended up removing it. Even so it is a clear upgrade over the previous chair I was using in my home office. The build instructions were clear not difficult and the necessary tool (hex key) was included. I would buy it again.
Written by a customer while visiting Staples
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