the chair is supportive lightweight and you dont get hot in the seat. and it is aesthethically beautiful. i wish the headrest had an up and down adjustment so it could be brought a litte lower like an inch or so. right now the headrest is in my ears. but a great chair overall and it is super easy to assemble. it even came with its own tool for assembly.
Has all the features you want from a good office chair. Comfortable in most ways. My only complaint is the arm rest they raise and lower easily enough but its hard to adjust them horizontally.
Chair is great except the Neck Rest is way too low and cannot be adjusted higher. It is fixed in height although it can be adjust forward and backward. I am 6' tall and after sitting in the chair for a day I had to un-bolt the head/neck rest. The chair is much better without it. I would have rated it 5 stars but having to unbolt the headrest is a major problem. I could not live with it.
Super easy to assemble - took about 15 mins...total! Extremely comfortable with great back support plus it lifts higher than other chairs so Mt elbows and wrists are more ergonomically supported for my desk. Castors roll smoothly without scratching my hard wood floor.