Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
2
Only consider if you are tall
on February 27, 2021
Posted by: jlparker98
I've been using this chair for at least 6 months now and I wish I could return it. I'll get what I don't like out of the way: the mesh back for me is too stiff and the lumbar support is too high digging into the middle of my back and giving me upper shoulder/back pain after prolonged use and my lumbar area is not really getting any support. I'm 5'7" and I payed the full $230 price tag in store because I really needed a work from home chair. The rest of the chair is fine. The mesh seat while not the most comfy doesn't cause me any actual discomfort. The headrest is fine too. The chair becomes actually pretty comfortable if I drape a thick blanket folded up a few times over the backrest or sit on the blanket folded up a bit to give me some extra height and get the back support in the right place. But I wish I didn't need to do that.
This design is great except that if you are 5'9" or taller the head rest and the lumbar support on the back rest is useless and makes it uncomfortable and painful to fully utilize the chair. The mesh seat back and head rest over-all is an incredible concept. However it's a shame that the engineers and designing creators did not include taller consumers in mind. If they make the same seat but for taller users I would definitely purchase the product.
Ok the chair itself is super comfortable. However the non-adjustable headrest is clearly designed for Munchkins. Seriously. It might work if you are 5'5" or so. But not if you are over 6 feet. I realize that I am above average at 6'3" but the headrest is between my shoulder blades with no way to raise it up. Hand to remove the thing just to use the chair. What the heck?? This chair was clearly designed by a vertically-challenged (whether they identify as so or not) person who lives in a very small box. And I picked this chair because of the headrest. Sigh. So if youre over 5'9" then find a different chair.
Chair is very comfortable and not very expensive. Cushion is nice and bouncy and the back has good lumbar support. Neck support is a good idea but it doesn't come forward far enough to support your head unless you are leaning back.
Backed with their reliable customer service and amazing warranty you can’t go wrong. From doing work to slaying zombies on call of duty I can say this is the most comfortable chair I own!!! The quality is from the chair rollers all the way to the mesh head rest with all types of adjustments for your perfect seating positions you’ll be in it for hours! Must buy now!!!