Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4
(12,019 Reviews)
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
91 out of
124)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
5
Second time I bought the chair
on July 16, 2025
Posted by: Hebriewyn
Best bang for buck!
Written by a customer while visiting Staples
Posted by: C.R.
Verified Purchase:Yes
I will be returning the chair. It really is very uncomfortable to sit in unless you have it locked in to one position. If the chair is completely in upright position it puts your back in a forward leaning posture which also makes the headrest push your neck and forward even more.
Written by a customer while visiting Staples
Customer Rating
3
Retired Educator
on July 14, 2025
Posted by: RICHARD H.
The chair is well-manufactured nut it took me 6 hours to assemble. Also One of the screws attaching the arm to the seat will not grip and attach.
Written by a customer while visiting Staples
Customer Rating
2
Parts don't fit
on July 14, 2025
Posted by: D
I'vemade many ikea and other DIY furniture at home but this one didn't fit at all that some of the screws never went in fully and the driver wore out that I can't tighten it anymore. I'll at least need a new driver to attempt finishing the assembly but I honestly think this is a defective product.
Response from StaplesBy July 17, 2025
Hi David I'm sorry to hear that you received a defective product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Customer Rating
5
Love it!
on July 12, 2025
Posted by: J.T.
The chair is comfortable. It is perfectly contoured to my body and it's sturdy and it looks great. Very comfortable. So far so good.
Written by a customer while visiting Staples
Customer Rating
5
Easy to install lots of features durability tbd
on July 11, 2025
Posted by: Y Y.
My kid put this together and said it was easy to do. Comfortable chair with the nice feature that the chair arms come off easy for other tasks. Only had it for a week though so we'll see how long the chair lasts.
Written by a customer while visiting Staples
Posted by: MARGARET T.
Verified Purchase:Yes
Great chair. revised from the one I bought in 2020. More compact & comfortable. My husband loves the one we bought in Nov. 2024. Also love the new color.
Written by a customer while visiting Staples
Posted by: STANLEY S.
Verified Purchase:Yes
This is my second Hyken chair; the first lasting 6-7 years with daily work-from-home use. I find it comfortable for the full day. On both chairs I removed the head rest: at 5’ 10” it cannot be positioned high enough.
Written by a customer while visiting Staples