I really like this chair. It's comfortable and it leans back a perfect amount for me. However one thing I dislike and the reason I'm giving it 4 stars is that it doesn't go low enough. I'm 5'5" which is not even particular short for a woman but my feet BARELY touch the ground. If I lean back they are several inches off the ground so I have to use yoga blocks as a foot rest. If you're any shorter than 5'5" I would recommend not getting this chair.
Very sturdy and great back and neck support. I've had spine surgery and depend on a good chair for video editing for long hrs. Does the job supporting the entire body. Great rocker tightening knob as well. I would have liked to see the adjustable arm rests pivot in and out.
The mesh seat is comfortable the lumbar support is perfect and the head rest is a bonus. While the head rest does rotate front-back it does not adjust up-down. This is fine for me at 5'9" but if you are any taller it will not hit your neck properly. I knew this was the case from video reviews and expected it to match my height. The arm are adjustable too but I did not attach them. The chair is great without them if you also prefer no arms. It tucks under my desk better when not in use w/o them. The height adjustment has a a decent range. The rocking has sever perfect features: first it leans back without raising the front of the seat which is best for leg circulation there are three locking position in addition to free floating and finally the tension adjust ranges from very firm to loose. It was a great purchase.
For my height (5'10") this chair fits me like a glove. Only had it around a week and already have noticeably less back pain due to better lumbar support than my old chair. It was simple to assemble. Very happy with my purchase so far especially considering the price compared to other similar chairs I tried out while shopping around.
Nice chair but this description needs to be very clear that it WILL NOT WORK for people over 6'-0" tall. The seat is very shallow and the neck rest is not height adjustable. Other family members can use it but not myself the primary reason for purchase. Please include height limitation in product description.