Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
5 out of 5
5
A great chair
on August 30, 2025
Posted by: S.T.
The chair is great! I’m170 cm tall and the curve fits If you’re taller the head thing might be a bit too low). It feels super nice when laying back. The assembly does require two people at some steps to make it more easier. However I finished it within one hour. I tried the chair in the store before buying it. I’m satisfied overall.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great Chair for the price
on August 28, 2025
Posted by: STEPHANIE L.
Verified Purchase:Yes
I've had this chair for 2 years and its held up well. I find the back and neck supports very comfortable. I think it has the right amount of tilting. it follows my posture when sitting up and also allows me to stretch with my legs up. Only wear and tear has been the cushion in the front of the seat has detached and moves. I see another review mentioning the same issue. i reposition it once or twice a day. its annoying but not worth finding another chair. I have noticed since having the mesh bottom my legs are colder than before. My next chair will have a normal cushion seat.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Task Chair
on August 27, 2025
Posted by: MALCOLM G.
Excellent task chair - well packaged simple to assemble - many features usually found with more expensive chairs.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
It's fine.
on August 26, 2025
Posted by: MARIAH H.
Verified Purchase:Yes
I really wanted to like this chair. A friend of mine swears by hers but after just a day of moderate sitting my butt and legs were sore. Returning.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Finally a chair for all the petite ladies!
on August 25, 2025
Posted by: G.K.
All the little petite ladies look no further. This is your chair! I’m 5 ft 115 lbs. Needed a chair that would be comfortable and supportive for working from home. Directions for assembly were easy to follow. Took about 40 mins putting it together by myself. Easy to adjust height and angle for reclining. Forces me to have good posture. Chair is well made and looks great. Happy with my purchase after researching for a while. Just add to cart. You won’t regret it.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Decent chair with limited adjustment
on August 24, 2025
Posted by: W.B.
The chair seems sturdy and the mesh is comfortable but there isn't proper adjustment available. The angle of the seat back can only be locked in three positions. The headrest is too low even at its highest setting (I'm 6' 1" tall). There is no adjustment at all for the angle of the seat bottom.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on August 24, 2025
Posted by: YAJING X.
Very nice and comfortable chair overall my upper body and neck is a bit longer than average so the neck support is too low for me and I'll probably just use the chair without it. Wish the height for the neck support could be adjusted but apart from that a very decent chair.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Front cushion doesn't stay in place
on August 22, 2025
Posted by: JO H.
Verified Purchase:Yes
I've had this chair for 4 years but this issue started within the first 2 years of purchase. There is a cushion underneath the front edge of the chair that has been giving me problems. It continuously slides out of place causing the back of my thighs to sit on plastic. I have to reach under the chair and pull in back in place several times a week. It seems to only be held in place by a couple of thin pieces of plastic that are not doing the job. I'm a frugal person but I'm finally fed up and going to get rid of the chair.
Written by a customer while visiting Staples
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