I bought a second chair for use at my church for people who have back issues. People who could not sit for more than 10-15 minutes are now able to sit for the entire service!!
First the headrest did not fit. Pushed my head forward and was very uncomfortable. The there was a form cushion that fell off. Next the chair continues to sink to the floor. I have only had it for four months. I am a senior and it is very hard on my knees because I have to continually be fining the height. I sink to the floor almost below the height of the desk. Now I am dealing with the warranty. Sent the wrong size part. There is NO sticker on the chair explaining model number. This whole thing has been a mess.
Returned in less than a week. looks good assembled easily and seems well made. But the rear of the seat was so low compared to the front that when sitting properly it was impossible for my body to be comfortable. i replaced it with similar but more adjustable model.
Very comfortable and works but be ready that while putting it together some screws don't fit properly and might need to muscle it in there. So far so good