Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4
(12,019 Reviews)
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
91 out of
124)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Posted by: BRANDON S.
Verified Purchase:Yes
I previously bought a Hyken mesh chair and had it for 3 years without issues (and sold it when I moved). I've had this new one for maybe a month. Day 1 the left arm rest broke. It's taken 20 days to get a replacement when I was told 5-7. On the same day I got the arm rest the mesh seat caved in. Customer support is professional friendly and quick to answer the phones. However I have no faith in the long-term viability of this chair.
Written by a customer while visiting Staples
Customer Rating
1
Hydraulic broke in 8 months
on August 17, 2021
Posted by: MP
Bought this in December and now in August the hydraulic raise/lower slowly sinks as I sit. It is very frustrating. I do not recommend this product
Written by a customer while visiting Staples
Posted by: Kenny P.
Verified Purchase:Yes
Arrived quickly; easy to put together; you can customize the chair in a zillion ways to fit your unique needs; and it looks great. It looks and feels and behaves like a much more expensive chair
Written by a customer while visiting Staples
Posted by: Liz
Verified Purchase:Yes
Thank goodness I had someone who could help put this together. She made it look like a snap but this is not easy for an older lady to put together. Everything seems to be good guality and it was delivered quickly.
Written by a customer while visiting Staples
Posted by: LEILA D.
Verified Purchase:Yes
Just what we were looking for and price was right. Good sale price great chair
Written by a customer while visiting Staples
Customer Rating
5
Excellent support from the mesh
on August 17, 2021
Posted by: BAS P.
Very comfortable chair even when sitting in it for 8 hours.
Written by a customer while visiting Staples
Posted by: BOB G.
Verified Purchase:Yes
Instructions were super clear a lot of thought was put into the hardware (color-coated screws and labels on the bag). The chair is attractive and comfortable.
Written by a customer while visiting Staples
Posted by: RICHARD
Verified Purchase:Yes
Ordered on line and my store delivered it for free. Assembly was no problem. It is very adjustable and comfortable. Love the lumbar support. Glad I made the purchase. The chairman I got slides a little so I should have purchased a deeper pile size.
Written by a customer while visiting Staples