Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
3
Poor Quality Control
on August 8, 2021
Posted by: Jeff
I had to buy the chair three times. First time because of a manufacturer's defect the seatback wouldn't screw in properly. Second time the screws for Step 2 were left out entirely. Third time I had all the necessary things to built it but the chair doesn't feel as comfortable and sturdy as my brother's Hyken which feels much better even though they're the exact same chair. I'm not hopeful that it'll last long. $120-150 is still too much for something this inconsistent in quality.
The chair is very comfortable and with the adjustments you can custom fit the chair to each person. The mesh back in the lumbar region sometimes catches your shirt when you sit back but is not a big problem
I assembled the chair with no problem but had the chair been in stock I would have paid the extra $15 to have it assembled. It seems to be sturdy well made and supports my back and neck. I like the reclining back rest and don’t feel like I’m about to topple over when leaning back. The height adjustment is sufficient to position my eyes at a comfortable distance from my laptop computer. The adjustable arm rests are also a plus. The neck support has some rotating and height adjustment but is a little difficult to adjust perhaps because it’s new. Overall I like the chair it was a good price and I would purchase it again
I saw a review saying it wouldn't be good for taller people but a friend of mine who is a bit shorter told me it would fit well so I took a chance. I am just over 6 feet ~170lbs for context. So I got it in and this chair feels like it is designed for me. I sit all day working from home and like to game at night for a few hours. I fell asleep in this thing the first night I got it because I could sit so effortlessly. The headrest sits right in the groove of my neck the lumbar support can be adjusted to fit anyone and the mesh all around keeps me supported and cool all day+night. No complaints and I have already recommended it to family
Chair was easily assembled thanks to your system and clear instructions. Very comfortable so far mesh keeps you cool. I am only 5'2" and headrest and lumbar adjust to fit me comfortably.