I've had this chair for 4 years but this issue started within the first 2 years of purchase. There is a cushion underneath the front edge of the chair that has been giving me problems. It continuously slides out of place causing the back of my thighs to sit on plastic. I have to reach under the chair and pull in back in place several times a week. It seems to only be held in place by a couple of thin pieces of plastic that are not doing the job. I'm a frugal person but I'm finally fed up and going to get rid of the chair.
VERY well made and packaged. Easy to assemble. My only complaint is that the head rest hits me in my shoulder blades and doesn't adjust up and down. (I'm 6'2").
Would be a great chair but the headrest is absolutely god awful. I'm only 5'5" and it hits the tops of my shoulder blades very uncomfortably. It can be tilted up but that angle doesn't make sense for anyone's neck. I don't think any of these "ergonomic" chairs are truly ergonomic. For comparison I've been using the Staples Rutherford chair for about 6 months (also awful leans back so far I may as well be in a La-z-boy). I bought this one bc it's upright and seemed better for my posture which is pretty good overall...I will stick with it for awhile but I may remove the headrest. Other than that the adjustability of the armrests is nice. Had trouble aligning those and screwing them in but not enough to affect use. The mesh is very scratchy - I would prob eventually get a cover for the seat part. It's a solid 3/5 chair. Glad I used points and got a massive discount it is not worth more than $100.
Our 11-year-old boy is a 6th grader in the middle school this year. We cleaned up his room and upgraded his desk. We also took him to Staple to buy an office chair. There are many selections. He tried several chairs and picked his favorite. After we got home my husband and our boy assembled it together. It took more about 1.5 hour to assemble it. It is a wonderful desk very comfortable and easy to move around. Our son loves it.