This chair is great but the headrest was too low and it dug into my shoulder blades. It's an easy fix though! Just go to the hardware store and get a few 4in straight brackets and a couple nuts and bolts and you can extend the headrest up to whatever level you need. I'm very pleased with this chair!
I would have rated it 5 stars with excellent assembly instructions and well made parts but when I got to the literally last screw to attach headrest screw didn't engage. Blind machined hole for which screw can only be oriented to properly without the headrest.
The chair fits my daughter perfectly. Thanks to the in-store sales assistant who pointed out the subtle difference in this product that convinced us what to purchase.
This chair was relatively easy to assemble- there were only 5 steps and they were clearly marked. The tool to assemble the chair was included but it was difficult to use in some areas. I have literally just started using the chair for 2 days and it is more comfortable than my old chair but I cannot comment on the durability of the material. All I can say is so far so good. I like this chair and the many available adjustments to the height and armrest height.