Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
2 out of 5
2
Comfortable but quickly broke
on February 13, 2022
Posted by: Jeremy W.
Verified Purchase:Yes
The chair was pretty comfortable it breathed well being made of mesh. It leaned back a bit too far for my taste and only had 3 settings: straight all the way back or slightly tilted. The biggest problem is how it broke within 6 months. The back of the chair which is made of cheap metal completely broke near the screws. Very unsatisfied by the quality.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Approved by my Chiropractor wife!
on February 13, 2022
Posted by: DARREN D.
My wife’s a Chiropractor and says this is a great ergonomic chair. My back doesn’t hurt from sitting anymore! I got one for my home office & I liked it so much that I went back for another for work! Highly recommend. Best office chair I’ve ever owned.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Not built to last
on February 12, 2022
Posted by: Kenneth
While I thought the chair was overall decent at the start with adequate lumbar support with the only downside being the rather stiff mesh. Overtime the chair has just started to break down with the screws of the lumbar support repeatedly coming out and the armrests leather cracking and separating between the layers. While it was decent at the start after less than a year of use I do not recommend the chair for the price point it is at.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Felt great for 5 minutes in the store
on February 11, 2022
Posted by: SHANNON D.
But once home and after a few hours it was very uncomfortable. The hard arms and the back support quickly got uncomfortable.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Defective
on February 11, 2022
Posted by: HARRISON F.
The arm rocks back and forth and will not screw in perfectly no matter how many times I try. Its very annoying when you place your arm on the armrest and it squeaks from being loose.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair
on February 9, 2022
Posted by: Andy L.
Verified Purchase:Yes
very comfortable with a fair price. Easy to install.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Pretty good
on February 8, 2022
Posted by: IAN C.
For the money this is a great chair. Some minor complaints like the arms not moving side to side only two ‘lock’ positions for the back headrest not moving far enough up But really these are minor issues in practice. It’s quite comfortable for my 8 hour work days.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
rating on service and chair
on February 8, 2022
Posted by: ELVIRA J.
Verified Purchase:Yes
I think your customer service is great. They took care of all my problems. I love Staples!
Written by a customer while visiting Staples
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