Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5
(11,977 Reviews)
Rating breakdown 11,977 reviews
5 Stars
8,217
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
77 out of
103)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
5
Staples Hyken XL Ergonomic Fabric Swivel Chair
on November 6, 2025
Posted by: Chair
[This review was collected as part of a promotion.] Overall, the Stapels Hyken XL Ergonomic Fabric Swivel Big & Tall chair provides an exceptional combination of comfort, functionality, and style. Its wide, supportive cushion and thoughtfully adjustable features make it suitable for long hours of work, while its elegant design and sturdy build enhance its aesthetic appeal and durability. The ease of adjustments and the comfort it offers, especially for extended use, make it a highly recommended choice. I am very satisfied with its performance and would confidently suggest it to others seeking a reliable and comfortable office seating solution.
I am very pleased with this office chair and would highly recommend it to others. It is exceptionally comfortable, even during long periods of use. The wide seat with a soft yet firm cushion provides excellent support, and I never feel cramped or hindered by the armrests, which are adjustable in both width and height for optimal comfort. The adjustable headrest is also a great feature—it easily adapts to a comfortable position, offering good head support while I work.
Adjustments on this chair work smoothly and are very user-friendly. The seat height range comfortably accommodates various leg lengths and sitting postures. The headrest adjusts effortlessly and stays securely in place, enabling me to rest my head comfortably while typing.
In terms of appearance, the chair has an elegant and sleek design that looks great behind my desk. Despite its refined look, it is lightweight and easy to maneuver, with a solid build that feels very sturdy.
What I like most about this chair is the wide cushion, which greatly enhances comfort. As someone with neuropathy, I often experience foot pain after long hours of sitting. Since using this chair, I’ve noticed a significant reduction in foot pain, which has made a remarkable difference in my daily routine.
I am very pleased with this office chair and would highly recommend it to others. It is exceptionally comfortable, even during long periods of use. The wide seat with a soft yet firm cushion provides excellent support, and I never feel cramped or hindered by the armrests, which are adjustable in both width and height for optimal comfort. The adjustable headrest is also a great feature—it easily adapts to a comfortable position, offering good head support while I work.
Adjustments on this chair work smoothly and are very user-friendly. The seat height range comfortably accommodates various leg lengths and sitting postures. The headrest adjusts effortlessly and stays securely in place, enabling me to rest my head comfortably while typing.
In terms of appearance, the chair has an elegant and sleek design that looks great behind my desk. Despite its refined look, it is lightweight and easy to maneuver, with a solid build that feels very sturdy.
What I like most about this chair is the wide cushion, which greatly enhances comfort. As someone with neuropathy, I often experience foot pain after long hours of sitting. Since using this chair, I’ve noticed a significant reduction in foot pain, which has made a remarkable difference in my daily routine.
Written by a customer while visiting Staples
Customer Rating
5
Great Chair just not for me
on November 6, 2025
Posted by: NotSoBigGuy
[This review was collected as part of a promotion.] Was very impressed with the quality and build of this chair. It was easy to put together and pretty adjustable - however, I'm about 6'1" and it was just too tall for me. It's very attractive, designed well and smartly, and I liked the adjustable headrest and lumbar the most. Definitely recommend for those over 6'2" and on the heavier side as it's incredibly sturdy and well built.
Written by a customer while visiting Staples
Customer Rating
5
Great Chair
on November 5, 2025
Posted by: Bigguy
[This review was collected as part of a promotion.] Staples Hyken XL Ergonomic Fabric Swivel Big & Tall Chair is a pleasure to sit in at my home office. This is a fantastic chair for a larger guy which I am and finding a chair for me is not an easy task. The assembly of the chair took a little bit yet there was nothing I couldn’t handle. The padded cushion is fantastic for long days of sitting and working. The back is nice and breathable, so the chair has not gotten hot on my back. Everything on this chair is adjustable, which made it so wonderful once I had all of my choices dialed in. It might be me yet I wish this chair was all black with no silver on it as it as I not a huge fan of silver. This chair looks like a much more expensive high-end chair and functions just as well too. If you are a big and or tall person do yourself a favor and buy yourself a Staples Hyken XL Ergonomic Fabric Swivel Big & Tall Chair.
Written by a customer while visiting Staples
Customer Rating
5
Truly an XL Chair
on November 4, 2025
Posted by: BMonday
[This review was collected as part of a promotion.] Being a larger man, I have had a lot of trouble in the past finding an office chair that actually fits me comfortably. This chair has been great, it's wider than chairs I've had in the past and is extremely comfortable. I was also impressed with how easy it is to make adjustments to this chair. Height, recline, lumbar support, arm rests, and neck support are all easily adjustable. Overall I would highly recommend this to someone who is search for an XL office chair.
Written by a customer while visiting Staples
Customer Rating
4
XL modern desk chair
on November 4, 2025
Posted by: GeorgeB
[This review was collected as part of a promotion.] I have just started using the Staples Hyken XL Ergonomic Fabric Swivel Big and Tall Chair.
The setup and assembly was easy, taking me under 30 minutes with all the instructions and screws well labeled with numbered steps.
I am 6’5 and 260lbs and this chair easily fits my large frame. The chair has ample seat depth and seat raises for long legs. I like the adjustable arm rest (vertical and horizontal adjustments) and adjustable seat (forward- back) as well as head rest. The chair is heavy but feels very solid and I feel well supported.
The fabric is comfortable and the design style is modern.
Some drawbacks are the chair is very heavy if you need to move it around. Since the chair is so large for Big and Tall individuals it does take up more space especially if you have a wall behind the chair and the arm rest I find do get in the way with my desk when trying to sit close to the desk.
Written by a customer while visiting Staples
Customer Rating
5
Excellent Big and Tall Chair
on November 4, 2025
Posted by: Willis
[This review was collected as part of a promotion.] I recently had the opportunity to review the Staples Hyken XL Ergonomic Fabric Swivel Big & Tall Chair. My first impression was great, the chair came expertly packaged for shipping. Each part was clearly labeled and assembly was very easy. It took around 30 minutes with one person. I especially like all of the small screws being labeled for which step to use them on. The chair itself resembled any other black computer chair at initial glance, the picture did not do the size justice.
I am 6'10" and around 325. This chair is comfortable and the seat itself feels extra cushiony- I applaud this. The chair is TALL and makes it very easy to stand up from. There is lumbar support that appears adjustable and the headrest is also easily adjustable.
The seat controls for raising and adjusting are intuitive and also have a locking mechanism which I love. No more crazy kids sneaking up behind me and lowering it without my knowledge! The look and design is decent, nothing too fancy but not shabby. The appearance is just plain black and it is aesthetically minimalist and appealing. Just what I want and need for my computer area.
What I like most is the height and overall size of the chair. It is very much a large person supported chair and I would endorse the chair to someone up to 400lbs. One thing I am a little bit eery of is the base material and how long it will hold up as it appears plastic- it is a strong plastic, though. If you wanted to make it capable to support heavier, consider a metal base with metal casters. Also, I would recommend some glue for the screws unless you have a need to disassemble the chair. Screw glue would remove the need to tighten the screws with heavy usage on a daily basis causing them to come loose.
Excuse the background, but in the attached photo you can see the Hyken chair on the left vs another chair rated for individuals of my size on the right. The difference is large. (No pun intended)
Written by a customer while visiting Staples
Customer Rating
5
Comfortable and durable
on November 2, 2025
Posted by: Stephen B
I purchased this model back in 2013, and have used it almost everyday since, and it is still in great shape. If you're looking for an affordable comfortable desk chair, this is a great option.
Written by a customer while visiting Staples
Customer Rating
5
Great chair that will not wear out in the seat
on October 24, 2025
Posted by: HANS K.
Verified Purchase:Yes
I compared this chair with the similar version and this has a much shorter seat which let's my back tough the back of the chair giving me consistent lumbar support. It is comfortable and there is no foam cushion to wear out. In the past chairs I purchased broke down the foam in the seat leasing to back issues. With a mesh seat I should not have that issue. Great chair with a great fit for shorter legs
Written by a customer while visiting Staples