I bought this primarily for my 5’2” wife and the neck support work great for her. I however am 6’3” and when sitting up the neck support hits me in my traps even set to the highest level. The comfort of the seat and back is great but maybe look for a different option if you are tall.
I love this chair it is comfortable and just what I needed if it didn't have two issues. It was creaky from the day I assembled it. Every time I sit creak every time I shift creak. But I could live with that and have. Now a year later the gas canister is failing and I have to raise the height of the chair every couple of days. Such a disappointment for a chair that has been the most comfortable I have had.
Comfortable and adjustable with a nice mesh backing this office chair checks all the boxes for the price. Only critique is the light grey legs that clash with the otherwise sleek modern look. Most people don’t look at the legs so it’s a minor quibble Recommended.