Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5
(11,977 Reviews)
Rating breakdown 11,977 reviews
5 Stars
8,217
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
77 out of
103)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Posted by: Eric
Verified Purchase:Yes
Too small, it gave me back pain. Don't buy if you appreciate your back unless you fit in a small chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5
Best Chair Ever
on November 25, 2025
Posted by: Accounting
Have had this chair over 10 years and still in perfect condition. Everyone in the office tries to steal it from me.
Written by a customer while visiting Staples
Posted by: Allie S
Verified Purchase:Yes
Very sturdy chair, comfortable and was easy to assemble. Especially like that you can adjust height & arms.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: L Me
Verified Purchase:Yes
Difficult to assemble. Not comfortable. I would have returned this, but the great effort to disassemble, box and return was not worth the additional time and effort.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
4
Ok chair
on November 18, 2025
Posted by: Heather
This chair was a nightmare to put together by myself. It was easy until you had to attach the back to the seat. That part took me hours. The seat is very firm.. I thought that there would be some moregive than this, but its ok.the chair naturally leans back too far for me to have support while im sitting up working. i would like the lumbar support to be a little deeper, this doesn't feel like enough, though it is nice to adjust the height. the headrest on the back of the chair was hard to put on too. the depth of the hole where you have to attach two screws to the back of the chair is like two inches, and the screws are only 1/2 in long, so it was really frustrating putting the headrest on as well. The arms are adjustable but they seem to more too easily. Finally, its taller than i expected. at the lowest setting, my feet graze the floor but do not lay flat. I am 5 foot 6. maybe its just my big but ruining everything, but the height is something to consider. maybe that is a plus for you, since its for tall people. Im going to keep the chair, im just trying to be specific in my review for future buyers.
Written by a customer while visiting Staples
Posted by: SUSAN S.
Verified Purchase:Yes
the chair is very good, but the lumbar cushion sticks out a lot, WAY TOO MUCH, you can't minimize, only maximize it, and the lowest "setting" is very extended, to the point where you feel like you will slip off the chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5
Incredible comfort at an amazing price
on November 9, 2025
Posted by: konta
[This review was collected as part of a promotion.] Being 6’4” and 250 lbs., I have tried more office chairs than I’d like to admit, often struggling to find one that felt like it was made for me. For me, the Hyken XL made a strong first impression. From the moment I sat on it, I felt it was significantly more accommodating than the “standard-sized” office chair I hoped it would replace. The extra width and reinforced base gives it a solid, sturdy feel that does not leave me wondering if it is going to break. The layered foam seat with coil springs is noticeably more comfortable than a thin cushion, and the mesh back helps keep my back feeling ventilated, which is a big deal as I run hot. As someone that spends almost 40 hours a week sitting at my desk, comfort is key and this chair hits the nail on the head.
Once you look past the initial comfort you experience when you first sit on the chair, you quickly realize how extremely adjustable the chair is. It allows for adjustments to the seat height/depth, lumbar support, arm rests, head rest, and the tilt/recline tension (essentially allowing you to set how far your chair goes back). In practice I was able to set the seat depth to give me enough thigh support without the front edge digging into the back of my knees, raise the back height so my upper back and shoulders felt supported and not “hanging” off the back of the chair, adjust the lumbar to support my lower back comfortably, and use the armrests at a comfortable height relative to my desk and height. The recline works well for leaning back for thought or reading, and locking it for forward working upright, when needed. The headrest is an added comfort item that I never thought about needing but now cannot see myself living without. The ergonomics of the chair are really satisfying, and what I like most about the Hyken XL!
Visually, the chair is quite clean and modern: a black mesh back, dark fabric seat, a chrome-toned base and a robust build. It doesn’t scream “budget office chair,” but it also doesn’t try to look like high-luxury executive furniture which is fine as in my experience, the fancier a piece of furniture looks, the less comfortable it is. Overall I was happy with the look and feel of the chair.
In the end, as a tall person who spends a lot of time at a desk, this chair finally felt like one of the few that “fits” rather than “just tolerates” my build and I am very happy with it.
Written by a customer while visiting Staples
Customer Rating
5
Great accommodating chair for larger people
on November 9, 2025
Posted by: JonP
[This review was collected as part of a promotion.] Comfortable chair with lots of adjustability! The assembly of the chair was quick and simple. There are so many ways to adjust the chair to get a perfect fit and this chair is LARGE with the ability to adjust the seat deeper and the arms wider. Even at 6’ 3” and 300 lbs I still felt somewhat small for the chair. The design is simple and modern so fits in well in an office space. My only real complaint is that even at the lowest height setting the chair is just slightly too tall for my home office desk.
Written by a customer while visiting Staples