The armrest surface is hard. Resting my arms there for a couple of hours I get burns and tingling. The armrest material has wear and tear within a few months/Rest of the chair other than the armrest is a good investment.
I love the option that it comes in RED! It was fairly easy to assemble. I did not like how the arms extended way to far so I couldn't rest my elbows. I ended up switching the left and right arms of the chair so I had my support.