I’ve been using a stiff wooden chair that was so uncomfortable for way too long. I finally decided to treat myself and upgraded and happy I made a great decision with this chair. I’ve had it a few weeks and it’s made such a difference. Lower back support and even head support comfy for long days working from home in my office. Love the charcoal great buy!!
Chair was easy enough to assemble with the instructions provided. The headrest if fine if you are a short person. I am 5'10" tall and with headrest fully extended the bottom grazes the back of my shoulders. I would hate to be a tall(er) person with this chair - would need to remove the headrest. Lumbar support is minimal and marginally adjustable. Chair is comfortable for what you pay but definitely not HumanScale quality.