Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
1
chair assembly failed
on October 6, 2013
Posted by: Paula K.
I tried the chair at store and really liked it. Ordered online on 9/17/2013. When received from UPS package partially open at the opening. Parts seemed crammed into the package in a hurry. Invoice says it is from alternate warehouse. Chair assembly went well until step 4 using part C (3 screws) to connect chair back and chair seat. After just a couple of turns the screw is stuck in the hole. I thought problem is due to the blue paint on screw partially filling up threads. Went around to find something to remove the paint. Finally found Goof Off after some trials and errors with other substances. Goof Off worked and paint started to loosen. Used tip of push pin to scrape off paint. However screw is still too big; after a few turn stuck in the hole no matter how hard I force it in. I really liked the chair but spent too much time and energy to resolve this problem without success. Finally I had to return chair to the closest Staples store.
Task chairs are like clothes. They fit or they don't. For me this chair is the most comfortable one I've had. Went together pretty quick and seems solid - no problems. It's heavy and stable. Definitely worth checking out if your looking for an adjustable mesh chair for less $$$ than the high end brands. If it feels good the first time you sit in it at the store (like me) you probably won't regret buying it. The headrest is perfect for my frame (5'8" male) and I can so some serious chilling leaning back and putting my feet up. The adjustable tension on the tilt function works great and makes it easy to enjoy the tilt and still feel stable.
I have an old lower back injury and this chair gives great lower lumbar support. With the open mesh design it is cool and breathes. No cushion at all to the seat / only the flex of the mesh... may be too firm for some folks. But for me it is working well.