Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
4 out of 5
4
Good value for the cost
on January 15, 2014
Posted by: Paula K.
I like everything about this chair with one exception; the headrest needs to be more easily adjusted. I am six feet tall and my shoulders hit the headrest. If the adjustment was easier to get to I think I could make it fit better.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent choice!
on January 10, 2014
Posted by: Paula K.
This is the most comfortable desk chair I've ever used. The lumbar support is excellent. Being able to tilt back and relax while working is a plus. The chair is in my den where I have a TV. When I'm at the computer working on my photography I can sit for long periods of time. When I take a break I tilt back and relax in the chair and turn to watch a little TV. I'm so comfortable that I forget that I'm in an office chair! I also like the headrest. It gives my neck a break when I'm sitting for long periods of time.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Don't judge a book by its cover
on January 10, 2014
Posted by: Paula K.
The use and flexibility of the chair has been sufficient for my office use. However the neckrest is not adjustable and I am petite making the headrest at an uncomfortable angle. I simply had it removed but would have preferred having a neck rest that could have given relieve to my neck. HOwever I spend most of my time in an upright position making a neckrest unnecessary in most circumstances in my daily activity. On the occasional oppportunities I would have preferred to have it adjustable to four inches lower. My main reason for picking this chair is the fit to my patite body size.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Very comfortable for extended sitting
on January 9, 2014
Posted by: Paula K.
I would have given 5 stars as I like everything about this chair except the arms. They are slightly loose feeling. I have tightened the bolts several times now but afraid to tighten any further for fear I may strip the screws. Or worse yet pull them out of the frame. I know they might rattle a bit due to their adjustabliity but they wiggle just a bit too much to give 5 stars. It is not simply the area where they slide out to adjust height but also where they affix to the chair frame under the seat. Otherwise it is GREAT! It is comfortable to sit in the whole work day. Even on those 12-14 hour work days. I especially like the headrest feature during extended phone calls.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair
on January 9, 2014
Posted by: Paula K.
This chair has a nice sleek design and is very comfortable to sit in. I like the lumbar support and the head support and also the ability to adjust the height of the arm rests. Reasonably priced for the quality of the chair. Our office is very warm in the summer and I am looking forward to being cooler this year with the mesh design on the seat and back of the chair. I looked at and sat in several chairs at the store from cheap to high end and this one seemed to be just the right fit for me. A good choice for me.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Comfortable and squeaky
on January 9, 2014
Posted by: Paula K.
Chair is very comfortable from an ergonomic standpoint. The fabric is a little harse on the skin if you are only wearing something light. Biggest problem is that it squeaks a lot !
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Desk chair
on January 9, 2014
Posted by: Paula K.
Breathes rolls well great for my arthritic neck problems. I had staples put it together
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good Experience So Far
on January 5, 2014
Posted by: Paula K.
Chair arrived quickly but damaged. Staples was very responsive and sent a new one immediately. It would have been better if the chair were better protected for shipping but at least there were no other hassles. I would definitely buy from Staples again and so far I am very happy with my chair!
Written by a customer while visiting Staples
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