Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
5 out of 5
5
Some comments on assembling the chair.
on January 31, 2014
Posted by: Paula K.
I am glad that I assembled this chair myself. It gave me an opportunity to see how well it was constructed. It also allowed me to understand how all the adjustments worked. It was very nice to have the screws bagged in individual envelopes for each stage of assembly instead of having to sort them out from a big pile. A normal Allen wrench was included but I wish I had taken the time to go to the shop and get my Allen drive tip and my power drill. As many of the commenters have mentioned the screws are hard to drive in. This is intentional. They have to be tight because of the strain that the chair will endure over the years as you turn bend and lean while sitting in it. Do NOT remove the blue "paint" as one commenter called it. It is a locking thread sealer and is meant to keep the machine screws from coming lose. It is critical that you line up the screws properly before you start tightening them. If the screws are cross threaded and you torque them down anyway you will ruin the threads - game over. If you don't assemble a lot of metal items or work on your own equipment you may want to pay Staples to assemble the chair for you. As far as comfort. I find this chair fits me perfectly. I am six feet tall. The negative comments that some other commenters have made I see as advantages. The last Staples chair I bought had a long seat and I found I couldn't slide back in the seat and get any back support. After a week I stopped using it. This chair gives lots of support but it might not be right for you. I really suggest that you try one at the store first if you plan on sitting in it for many hours a day. Personally I am quite happy with mine.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Hyken Highlights
on January 30, 2014
Posted by: Paula K.
Good price lumbar support for back an asset but neck support rather stiff and immobile.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Tiny and uncomfortable chair
on January 30, 2014
Posted by: Paula K.
This is not a comfortable chair if you are taller than 5"1. The chair is narrow and short (the site picture is misleading). The top headrest is a joke. It is so low that it inhibits upper back and I had to remove it completely. The unit came in with a cracked plastic. I definitely won't buy more chairs for my office. Stay away.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Staples Hyken™ Technical Mesh Task Chair
on January 29, 2014
Posted by: Paula K.
So far the chair is just great. It is comfortable and I found it easy to adjust to best suit me. I would recommend this chair to anyone looking for a mid priced chair that is very good quality.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
saved my back
on January 29, 2014
Posted by: Paula K.
Needed a new chair because my old one was killing my back. This one is great not too deep and love the lumbar.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Like it...
on January 29, 2014
Posted by: Paula K.
For the price I paid it is the best buy. I got 15% off of the listed price.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Worth It
on January 27, 2014
Posted by: Paula K.
I tried out several chairs in the store. I was looking for a chair that I could be in for 8-10 hours a day. I have arthritis in my back so the lumbar support is wonderful. I also suffer from neck pain as well. the headrest is very helpful. I also wanted a chair that rolls easily because I work in a U-Shaped Workstation. I like a chair that can be raised to a position that allows my feet to rest flat on the floor without feeling like I am too low. I also like the option to allow this chair to rock back. This chair exceeds all my expectations.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Just what I needed
on January 23, 2014
Posted by: Paula K.
Great chair for someone who is shorter with chronic back pain. Work in home office 8 hours day in front of computer and so far this chair has eliminated back & leg pain that others could not. Great choice.
Written by a customer while visiting Staples
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