Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5
(11,977 Reviews)
Rating breakdown 11,977 reviews
5 Stars
8,217
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
77 out of
103)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
5
solid performance for the price
on February 9, 2014
Posted by: Paula K.
Good quality for home office. (And our cats ignore it. The tore up the last vinyl one)
Written by a customer while visiting Staples
Customer Rating
4
Headrest digs into my shoulders
on February 5, 2014
Posted by: Paula K.
Overall I am rather impressed by chair ESPECIALLY for the price. For context: I'm mid 20's 6'00" 170 lbs. I was first introduced to ergonomic chairs at my previous job. I would often work 12+ hour shifts almost entirely seated. Initially I frequently experienced pain in my lower back & tailbone until we got an ergo chair (an Ergo Human which sells for over $600 almost everywhere). From that point forward I had NO pain or soreness regardless of my shift length. Now that I'm a student again & in need of a desk chair that will be used for long stretches of time I knew I had no choice but to get an ergo chair. After about a few 6-8 hour stretches I can confidently say this $130 investment has been quite impressive. It is supportive while still distributing your weight evenly which means I have not experienced any tailbone soreness. The lumbar is a little low on my back even at full height but it's close enough to still be comfortable and supportive. I don't really use the armrests much as my arms are usually on/above the desk but they were comfortable enough when I tried them out. Now it does have its flaws. I find the base too be too short as my knees extend significantly beyond the drop-off. To the best of my knowledge there is no way to adjust the base depth slide the backrest further back or order the chair in a larger size. Next and most importantly the is the headrest. Not only was it kind of a pain in the butt to get it on but it is too short to be useful. When I lean back just a little the lower edge digs into my neck & shoulders. When I try to recline & actually rest my head on it it only hits my neck tilting my head upwards. Obviously this is not comfortable. I would like to see Staples incorporate more than the current 3 positions for the headrest in the future. Ok so all those complaints yet still 4 stars why? Simply because of the price point. I included all that context to make this very clear: This chair actually competes with ones 4-5 times its price. Of course the Ergo Human one was a bit nicer but not even close to $500 nicer. Overall buy it. It's worth the risk because if you don't like this chair the next option is going to be at least $200-$300 more. Probability says you'll be more than happy with it though.
Written by a customer while visiting Staples
Customer Rating
5
Great chair
on February 5, 2014
Posted by: Paula K.
I purchased two of this chairs for each of our offices. I paid the extra amount to have Staples assemble them. They are really comfortable for long days on working in the office. Very happy with them.
Written by a customer while visiting Staples
Customer Rating
5
Feels great on my back!
on February 2, 2014
Posted by: Paula K.
Last month I spent 3 hours working at my computer and ended up with 7 days of severe lower back pain. After 4 trips to the chiropractor I decided I needed a really good chair. I spent 1 hour at Staples sitting in chairs. The only chair that felt good on my back was over $500. Then I saw this chair hiding on the back row. It was a fraction of the cost and very similar. I have used it for a week and love it. I am a 5'6" woman. The head rest fits me perfectly however my husband and children do not fit the head rest and hate it so we may have to take it off. I love the fact that the arms can adjust. I have them at the highest position for better arm support at the computer. The mesh seat is very comfortable and prevents pressure spots. The seat depth is perfect for me. Many of the chairs that I sat in were too deep and caused my back to slump backwards and cause back pain. I really recommend going to your local store and spending time sitting in chairs. Every chair does not fit every person but this chair fits me perfectly!!
Written by a customer while visiting Staples
Customer Rating
4
Firm and Comfortable
on February 1, 2014
Posted by: Paula K.
This is the first time I have used a mesh-type task chair. The Hyken is firm yet comfortable. It takes some time to get used to if you use a regular cushioned or padded chair. I've used it for one month now and it provides very good support and ventilation. Its nice to have adjustable tilt lumbar and neck positions. You will have to play with the three adjustments to give you the best combination of firmness and support. One thing that runs through my mind while sitting on this chair is making sure I don't have a sharp or pointy object that might rip or tear the meshing although it does seem fairly strong. This chair isn't top of the line but so far seems worth the mid-range cost.
Written by a customer while visiting Staples
Customer Rating
5
Some comments on assembling the chair.
on January 31, 2014
Posted by: Paula K.
I am glad that I assembled this chair myself. It gave me an opportunity to see how well it was constructed. It also allowed me to understand how all the adjustments worked. It was very nice to have the screws bagged in individual envelopes for each stage of assembly instead of having to sort them out from a big pile. A normal Allen wrench was included but I wish I had taken the time to go to the shop and get my Allen drive tip and my power drill. As many of the commenters have mentioned the screws are hard to drive in. This is intentional. They have to be tight because of the strain that the chair will endure over the years as you turn bend and lean while sitting in it. Do NOT remove the blue "paint" as one commenter called it. It is a locking thread sealer and is meant to keep the machine screws from coming lose. It is critical that you line up the screws properly before you start tightening them. If the screws are cross threaded and you torque them down anyway you will ruin the threads - game over. If you don't assemble a lot of metal items or work on your own equipment you may want to pay Staples to assemble the chair for you. As far as comfort. I find this chair fits me perfectly. I am six feet tall. The negative comments that some other commenters have made I see as advantages. The last Staples chair I bought had a long seat and I found I couldn't slide back in the seat and get any back support. After a week I stopped using it. This chair gives lots of support but it might not be right for you. I really suggest that you try one at the store first if you plan on sitting in it for many hours a day. Personally I am quite happy with mine.
Written by a customer while visiting Staples
Customer Rating
4
Comfortable- lots of chair for the money
on January 31, 2014
Posted by: Paula K.
Chair very easy to assemble.
Written by a customer while visiting Staples
Customer Rating
1
Tiny and uncomfortable chair
on January 30, 2014
Posted by: Paula K.
This is not a comfortable chair if you are taller than 5"1. The chair is narrow and short (the site picture is misleading). The top headrest is a joke. It is so low that it inhibits upper back and I had to remove it completely. The unit came in with a cracked plastic. I definitely won't buy more chairs for my office. Stay away.
Written by a customer while visiting Staples