Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
4 out of 5
4
A good value
on April 2, 2014
Posted by: Paula K.
Chair is heavy and comfortable. Assembly easy and straightforward. Price is reasonable.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Never received an undamaged one
on April 2, 2014
Posted by: Paula K.
Yesterday I finished repacking the second office chair delivered to me. I am 78 years old with severe back problems and thought a new office chair would be right for me. The first box which weighs 60 - 70 lbs was upside down and the bottom (now top) was ripped open. I called Staples and was told to return it and don't remove the contents. I received another yesterday. The box was crushed and after unpacking found that parts were broken in many places. Also the bottom of the box was falling out. I called and asked what are my options since I do not believe I could get a chair that is not damaged..I called UPS last time and they could care less about damage. In fact their policy is to deliver to package no matter how damaged it is....wow. I finally decided after hearing options not palatable to me to return the item and cancel the order. I am an old customer of Staples but my body can not take any more. I will buy a chair from a store that will deliver a chair to me assembled and I am told that Staples will not do that. There is no way that the chair could get here from China without damage since the box is flimsy and there is no padding in the inside. Just a thin plastic covering over the unassembled parts but no protection at all. Looks like it could be a nice chair if it could ever get here undamaged.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great design easy to assemble.
on April 2, 2014
Posted by: Paula K.
Finally a well made chair designed to offer lower back support and ease of adjustment.You can truly adjust the chair to your own personal taste and all parts screw into solid materials so it should last a long time. The adjustable lumbar pad is a nice feature too allowing you to put the bump where you like it. In all I am very pleased so far with my chair and it was very reasonably priced.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love this chair!
on April 2, 2014
Posted by: Paula K.
We recently purchased the Staples Hyken Technical Mesk Task Chair...and what a chair it is! We were replacing a chair purchased years ago at Staples which served us well...good support and all but simply became a little tattored. Well in comes our new chair and comfort and support beats the heck out of the old chair. With recent back surgery this chair gives excellent lower back support which is super important these days. Really like the mesh feel and adjustability of arms and heigth along with the neck and head support. And it should be noted goes together easy right out of the box...no problems. I highly recommend this chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Mesh Task Chair
on April 2, 2014
Posted by: Paula K.
I had originally looked at a similar chair over $200.00 and had my mind made up on that chair however when I went to the store they didn't have that $200.00 chair in stock so I was hesitant at first to purchase this chair for under $100.00 when I got back to the office and put it together it toke less then 5 minutes to do so. and instructions easy step by step any one can put it together as I sit in the chair for 8 hours a day this is the MOST COMFORTABLE CHAIR EVER ** I would recommend this chair - my back doesn't hurt with this chair .
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
No better than a Wooden Bench
on April 1, 2014
Posted by: Paula K.
I've been shopping around for several months for a good office chair. My back and neck are very temperamental due to old injuries and trying to find a chair that will work for me has been challenging. I spend about 6 hours in front of a computer although that can edge up to 10+ if I'm working on a big project. To date I've tried the Herman Miller Aeron Mirra 2 and Embody chairs. However at $790-$1350 for a chair it had better be absolutely perfect. The Mirra 2 came the closest but while my back felt wonderful my neck was killing me by the end of the third day. So I reasoned that if even the "best" chairs on the market wouldn't work I could go with a chair that would mostly work and put the difference in cost towards more chiropractic visits. Enter the Hyken. Assembly was fairly straightforward despite poor quality control and I got it together enough to test. Mesh back is good but it's too stiff in the seat and the seat edge digs into your legs. I'm 5'6" and lightweight so if it's digging into me I can only imagine what it will be like for anybody bigger. Second while the tilt lock is fine the seat itself doesn't move at all. It doesn't shift tilt or give at all. You can move it up and down for height but nothing else. It's like sitting on a wooden bench all day and it's awful! Wouldn't recommend this for anything but light casual use and even then I'd pick something else.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Very Questionable
on March 28, 2014
Posted by: Paula K.
Question whether you want to risk purchasing something that may or may not have the correct parts for installation.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
The BEST
on March 27, 2014
Posted by: Paula K.
The best chaire ever
Written by a customer while visiting Staples
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